Care Coordinator

Raj Laxmi Tax Consultancy is an accounting firm based in Nepal that is outsourced from the UK. Therefore, our company is an ideal choice for candidates seeking a reputable, innovative work environment, and clear career growth opportunities. Our comprehensive benefits, positive culture, and commitment to social responsibility ensure a balanced work-life experience. Recognizing and appreciating our employees, we offer competitive compensation with transparent salary ranges, making us the ideal choice for top talent seeking a fulfilling and dynamic workplace.

Care Coordinator

Views: 1336 | This job is expired 10 months, 1 week ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service > Customer Relation
Job Level : Mid Level
No. of Vacancy/s : [ 2 ]
Employment Type : Full Time
Job Location : Way to B.P Eye Hospital, Manohara Bridge, Lokanthali, Bhaktapur
Offered Salary : NRs. 25,000 - 35,000 Monthly
Apply Before(Deadline) : Jun. 30, 2024 23:55 (10 months, 1 week ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than or equal to 1 year
Professional Skill Required : Active Listener Communication Organizational Flexibility Problem Solving Fluent In English
Other Specification
  • Excellent command of the English language.
  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • Compassionate nature and strong interpersonal skills.
  • Exceptional customer service skills.
  • Ability to work effectively in a team and liaise with various stakeholders.
  • Strong organizational and problem-solving skills.
  • Competency in data management and online systems.

Key Skills:

  • Communication
  • Coordination
  • Problem-solving
  • Time-management
  • Administration
  • Multi-tasking
  • Proficient knowledge of computer applications

Working Hours: 2 PM – 10 PM
Salary: Competitive salary (Would be negotiable as per experience and competency)

    Note: Candidates having prior experience in Sales and Marketing will be preferred.


    Job Description

    • Develop and implement creative marketing strategies that align with company goals and objectives.
    • Manage social media platforms to increase brand awareness and engagement.
    • Respond promptly and professionally to customer inquiries via phone, email, and social media platforms.
    • Resolve customer complaints and issues in a timely manner to ensure customer satisfaction.
    • Maintain a positive, empathetic, and professional attitude toward customers at all times.
    • Keep accurate records of customer interactions and transactions.

    Qualifications

    • Proven work experience in customer service and/or marketing roles.
    • Excellent communication and interpersonal skills.
    • Strong problem-solving abilities and attention to detail.
    • Knowledge of social media platforms and digital marketing techniques.
    • Bachelor’s degree in Marketing, Communications, Business Administration, or a related field (preferred).

    Attributes:

    • Customer-focused mentality with a passion for delivering exceptional service.
    • Creative thinker with the ability to propose innovative marketing ideas.
    • Ability to multitask and prioritize tasks effectively in a fast-paced environment.
    • Team player with strong organizational skills and a proactive attitude.
    • Analytical mindset with the ability to interpret data and make data-driven decisions

    This job has expired.

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