Ambition Guru

Call Support Assistant/ Support Agent

Ambition Guru

Call Support Assistant/ Support Agent

Ambition Guru is an e-learning  platform. It affordably substitutes a conventional way of learning various courses and let students improve their skills by acknowledging the weaknesses.

Ambition Guru provides quality resources like     Video Lectures, Notes, Exam-standard questionnaires, Multiple test  Students can measure their depth of knowledge by participating on various tests through app. ASK feature of Ambition Guru is a Cherry on a cake. It allows students to ask questions and queries to a particular subject's Guru directly. Daily live classes are held and in case you miss the class, Recorded live classes are available.

An abstract to it, Ambition Guru serves you a smart, affordable and student-oriented way of learning. It opposes the conventional way of learning and simplifies steps by providing more

Ambition Guru is an e-learning platform. It affordably substitutes a conventional way of learning various courses and let students improve their skills by acknowledging the weaknesses.

Ambition Guru provides quality resources like Video Lectures, Notes, Exam-standard questionnaires, Multiple test Students can measure their depth of knowledge by participating on various tests through app. ASK feature of Ambition Guru is a Cherry on a cake. …

Call Support Assistant/ Support Agent

Views: 60 | Apply Before: 2 weeks, 1 day from now

Basic Job Information

Job Category : Marketing / Advertising / Customer Service
Job Level : Entry Level
No. of Vacancy/s : [ 10 ]
Employment Type : Part Time
Job Location : Kathmandu
Offered Salary : Not Disclosed
Apply Before(Deadline) : Nov. 03, 2025 23:55 (2 weeks, 1 day from now)

Job Specification

Education Level : Higher Secondary (+2/A Levels/Ib)
Experience Required : More than 1 year
Professional Skill Required : Communication Quick Learner Customer Support Problem-Solving Skills Attention to Detail
Other Specification
  • Clear and confident voice with excellent communication in English and Nepali. 
  • Prior experience in call handling or customer service preferred. 
  • Two-wheeler and valid license preferred. 
  • Punctual, polite, and able to manage time effectively 
  • Quick learning ability and positive attitude
  • Problem-solving mindset and basic technical understanding

Job Description

We are seeking a motivated candidate for the role of Call Support Assistant/ Support Agent in our esteemed organization, Ambition Guru. As a leading name in the education industry, we strive to provide our students with the best learning experience and support services. This is an entry-level position, perfect for individuals looking to kickstart their career in the education sector.

Key Responsibilities 

  • Handle inbound and outbound calls professionally in both English and Nepali.
  • Record and update call logs and client details accurately. 
  • Provide information or redirect queries to the concerned department. 
  • Support the communication team in maintaining call quality and response standards. 
  • Coordinate with the technical team for escalations
  • Provide client training and onboarding support
  • Conduct follow-ups to ensure issue resolution and client satisfaction

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