ThinkMove Solution

Call Center Representative

ThinkMove Solution

Call Center Representative

Think Move Solutions is a leading IT service provider specializing in delivering a wide range of services tailored to meet your business needs. We offer custom software development, scalable cloud computing, and efficient IT outsourcing. As a trusted cloud service provider and consulting partner, we leverage our expertise in Amazon services, cloud technologies, and IT solutions to help your business achieve sustainable growth and competitive advantage.

Call Center Representative

Views: 926 | This job is expired 3 years, 2 months ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service
Job Level : Entry Level
No. of Vacancy/s : [ 2 ]
Offered Salary : NRs. 15,000 Monthly
Apply Before(Deadline) : Apr. 15, 2022 23:55 (3 years, 2 months ago)

Job Specification

Education Level : Higher Secondary (+2/A Levels/Ib)
Experience Required : Not Required

Job Description

  • Handle 30-40 Outbounds call to the clients
  • Take customer calls and provide accurate, satisfactory answers to their queries and concerns
  • De-escalate situations involving dissatisfied customers, offering patient assistance and support
  • Call clients and customers to inform them about the company’s new products, services and policies
  • Guide callers through troubleshooting, navigating the company site or using the products or services
  • Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
  • Collaborate with other call center professionals to improve customer service
  • Help to train new employees and inform them about the company’s customer management policies

This job has expired.

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