ThinkMove Solution

Call Center Representative

ThinkMove Solution

Call Center Representative

ThinkMove Solutions is an IT outsourcing and Cloud Consulting company in Nepal with its head office located in California, USA. Through its competent IT outsourcing and cloud consulting service, Thinkmove plans to leverage the business's growth in the Asia-Pacific region and competitive European market. 

We Focus primarily around technology- driven consulting adoption of value added bespoke solutions, enabling enhanced decision support through data analytics, and embracing possibilities in the cloud.We are heavily inclined towards building capabilities collaboratively with clients and believe strongly in improving grounded and practical outcomes. This approach is possible through our partnership with leading global technology providers and internal R&D teams. Our clients come from Financial Services, Banking, Telco, Government, Healthcare, and Consumer-oriented organizations.

ThinkMove Solutions is an IT outsourcing and Cloud Consulting company in Nepal with its head office located in California, USA. Through its competent IT outsourcing and cloud consulting service, Thinkmove plans to leverage the business's growth in the Asia-Pacific region and competitive European market. 

We Focus primarily around technology- driven consulting adoption of value added bespoke solutions, enabling enhanced decision support through data analytics, …

Call Center Representative

Views: 865 | This job is expired 2 years ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service
Job Level : Entry Level
No. of Vacancy/s : [ 2 ]
Offered Salary : NRs. 15,000.00 Monthly
Apply Before(Deadline) : Apr. 15, 2022 23:55 (2 years ago)

Job Specification

Education Level : Higher Secondary (+2/A Levels/Ib)
Experience Required : Not Required

Job Description

  • Handle 30-40 Outbounds call to the clients
  • Take customer calls and provide accurate, satisfactory answers to their queries and concerns
  • De-escalate situations involving dissatisfied customers, offering patient assistance and support
  • Call clients and customers to inform them about the company’s new products, services and policies
  • Guide callers through troubleshooting, navigating the company site or using the products or services
  • Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
  • Collaborate with other call center professionals to improve customer service
  • Help to train new employees and inform them about the company’s customer management policies

This job has expired.

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