ThinkMove Solution

Call Center Representative

ThinkMove Solution

Call Center Representative

ThinkMove Solutions is a IT and Call Center organization in Nepal with its head office located in California USA.Through its competent IT consulting services, ThinkMove plans to leverage the business growth in the Asia-Pacific region and competitive European market.

We focus primarily around technology- driven consulting adoption  of value- added bespoke solutions, enabling enhanced decision support through data and embracing possibilities in the cloud. We are heavily inclined towards building capabilities collaboratively with clients and believe strongly in improving grounded and practical outcomes.This approach is possible through our partnership with leasing global technology providers and internal R&D  teams. Our clients come from financial services, Banking, Telco, Government, Healthcare and customer-oriented organizations.

Standing true to its name ThinkMove Provides businesses with fail- proof plans/strategies encouraging clients to move forward or take the strong initiative to achieve goals.Furthermore. ThinkMove’s areas of expertise include Business consulting, Training,Research, Certifications, Finance Consulting, HR management, consulting, Software & Hardware Solutions, and digital marketing.

Think Move embraced the paradigm shift in the business due to digitalization, and thus we make extensive use of technology, prioritizing the optimum use of data analytics and cloud services. Our services are focussed on bringing out the best- suited solutions and at the same time strengthening business professionals ability to make beneficial decision. 

ThinkMove Solutions is a IT and Call Center organization in Nepal with its head office located in California USA.Through its competent IT consulting services, ThinkMove plans to leverage the business growth in the Asia-Pacific region and competitive European market.

We focus primarily around technology- driven consulting adoption  of value- added bespoke solutions, enabling enhanced decision support through data and embracing possibilities in the cloud. …

Call Center Representative

Views: 743 | This job is expired 4 months ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service
Job Level : Entry Level
No. of Vacancy/s : [ 2 ]
Offered Salary : NRs. 15,000.00 Monthly
Apply Before(Deadline) : Apr. 15, 2022 23:55 (4 months ago)

Job Specification

Education Level : Intermediate
Experience Required : Not Required

Job Description

  • Handle 30-40 Outbounds call to the clients
  • Take customer calls and provide accurate, satisfactory answers to their queries and concerns
  • De-escalate situations involving dissatisfied customers, offering patient assistance and support
  • Call clients and customers to inform them about the company’s new products, services and policies
  • Guide callers through troubleshooting, navigating the company site or using the products or services
  • Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
  • Collaborate with other call center professionals to improve customer service
  • Help to train new employees and inform them about the company’s customer management policies

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