Call Center Manager
Classic Tech

Classic Tech a licensed Internet Service Provider (ISP) and Network Service Provider (NSP) that was formed in July 2009 and has since shown the fastest growth and attained a high level of customer confidence. This milestone has been achieved through a focused and dedicated approach to providing an efficient and unmatched level of customer support.

With 1000+ employees and 22 established branches, Classic Tech is rapidly growing clientele along operational requirements.

The need of the candidates who shares vision within the philosophy of ‘Think Big, Think Quick’ are welcomed to apply.

If you are seeking mutual growth and is seeking to be established in the IT sector, we are hiring at the following positions.

Call Center Manager

Views: 678 | This job expired 1 month, 3 weeks ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service > Counseling, Customer relationship, Guest relation/ servicing, Online support, Telemarketing
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu, Nepal
Offered Salary : Negotiable
Apply Before(Deadline) : Jul. 24, 2019 17:00 (1 month, 3 weeks ago)

Job Specification

Education Level : Bachelor
Experience Required : More than or equals to 4 years
Professional Skill Required : Team Leading Target Oriented
Other Specification
  • Must have completed Bachelors Degree
  • Preference will be given to candidates having Masters Degree
  • Must have minimum 4 years of experience in call center
  • Must have good communication skill
  • Team Leadership and Target Oriented personality

Job Description

  • Incoming call management  and supervision
  • Managing call center team
  • Monitor incoming queries and calls handled
  • Monitoring sales conversion from call center team to achieve provided sales target
  • Conduct standard meeting with call center team to address huddles and motivating them to achieve sales target

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