Butlers

The Leaf combines the best of nature and modern luxuries into an exquisite living experience.  Giving guests access to world-class amenities, while achieving harmony with nature – in an unmatched peaceful and tranquil surrounding. To be able to stay in a most secluded environment yet have the best of services at your fingertips is truly the definition of Natural Luxury.

The Leaf is setting out to put Nepal on the map as a luxury tourism destination. We strive to partner Slow Time Tourism and Adventure Tourism to create the truest Natural Luxury to our guests. 

Butlers

Views: 896 | Apply Before: 1 day from now

Basic Job Information

Job Category : Hospitality
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu, Nepal
Offered Salary : Negotiable
Apply Before(Deadline) : Dec. 01, 2021 23:55 (1 day from now)

Job Specification

Education Level : Bachelor
Experience Required : More than or equals to 1 year
Professional Skill Required : Interpersonal Management Communication
Other Specification
  • Must be fluent in written and spoken English & Nepali. Knowledge of any other language is a plus.
  • Must have very good communication skills.
  • Must have very good administrative skills (proficient in Outlook, Word and Excel).
  • Must have excellent organizational skills and show attention to detail.
  • Must possess excellent leadership skills and the ability to interact with all levels of people.
  • Must be able to remain calm under pressure.
  • Must be able to communicate and implement corrective action steps in an effective, yet diplomatic fashion.
  • Needs to have an outgoing personality and has to possess a positive attitude, maintaining a friendly and approachable demeanor while making decisions in the best interest of the company at all times

Experience:  Minimum of 1 year of experience is needed at a similar level or in a credible or well-known hotel. More years of experience on the job will be an added advantage; However freshers are also encouraged to apply

Education: A Bachelor's degree in Hospitality Management or related field.


Job Description

  • Meet guests on arrival and escort them to their rooms and ensure that they are settled in their rooms
  • Take note of the needs of guests by learning about their likes, dislikes, allergies, etc.
  • Have adequate knowledge of various drinks and foods in stock
  • Serve drinks and foods to guests
  • Assess and restock wine and all drink types when necessary
  • Keep up with hotel policies on safety and hygiene, Appear presentable before guests at all times
  • Escort guests out of their rooms or tables when they are checking out of the hotel
  • Recommend and arrange amenities for each guest in the hotel
  • On hand to serve the guests when necessary
  • Maintain communication with housekeepers to ensure rooms are kept clean for guests at their convenience
  • Ensure that rooms meant for guests are kept clean always
  • Carry luggage for guests on arrival to the room or the door of the room
  • Ensure that guest deliveries are done on time
  • Manage welfare of guests like shoe shining and cloth pressing, and other relevant services
  • Carry out formal table service as well as service of drinks
  • Maintain quality of fine antiques and art
  • Arrange tables with flowers and other necessary decorations
  • Work with kitchen staff to ensure timely service of food to guests
  • Answer questions from guests in regards to hotel amenities and food & drinks menu
  • Inform other departments in the hotel about the preference of individual guests
  • Create updates in hotel software on preferences of various guests
  • Perform basic check in and check out functions as well as room reservation
  • Handle requests, apply payment, verify and adjust bills, activate room keys, etc.
  • Update company management on guest feedback or experience on their stay
  • Maintain professional relationship with guests, applying caution and respect
  • Serve as middleman between other departments and guests, relaying information both ways
  • Clear table when guests are done with the food or drinks for maintenance of clean environment
  • Could also give a farewell greeting to guests at the end of their stay

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