Reporting line: CTO
- Gather, analyze and distribute intelligence on products, competitors, brand and customer behaviors using various platforms and making reports
- Establish and Monitor Commercial KPIs
- Maintain or update business intelligence tools, databases, dashboards, systems, or methods. Support Analytics for Business Decisions and planning
- Monitor various activities and provide independent review.
- Support Functions with Standardized and ad hoc Reports for Decision Making.
- Identify and analyze industry or geographic trends with business strategy implications.
- Providing support in the identification of product, services and solution needs and setting targets
- Participating and performing analysis of Product, Services and Solution performance data with the targets and preparing follow-up and result reports.
- Monitoring existing customer satisfaction, complaints, needs and plans for necessary actions for existing and future products, services and solutions
- You will engage and partner with various teams to conduct research/ surveys and gather information from various sources and tools (internal/external)
- To be disruptive & innovative
- To lead by example
- To perform under pressure
Job Hours: Monday to Friday – 9:00 AM to 6:00 PM
Other Benefits: PF, Gratuity, Health and Accidental (GPA) Insurance, CUG SIM Card (Talk time and Data Pack), 5-day work week, ESOP for Employees working more than 3 years.
Please email your Resume / CV along with a Cover Letter to [email protected]
Please mention the position you are applying in the email Subject Line itself. Deadline to apply is 5th of July, 2020.