• Research and analyze market trends, pricing schedules, competitor products, and other relevant information to form marketing strategies
• Supervise team in providing excellent and outstanding services and support to the customers.
• Monitor, Supervise, and Guide Sales and Marketing team
• Ensure that the team addresses customer inquiries and concerns promptly and professionally.
• Establish marketing goals, Prepare sales forecasts, and KPI reporting for the sales team
• Be accountable for the performance of the entire team
• Provide training and guidance to new employees
• Identify and resolve problems that affect customer service quality and efficiency.
• Day to Day Coordination with the accounts department on billing and Payment and other operational activities.
• Prepare analytical report and effective plans for the betterment of the sales department
• Gather feedback from the clients for the analytics database and report.
• Track all marketing and sales data and create detailed written reports weekly and verbal presentations monthly to the management team.
• Work with Digital and sales team to increase leads and plan for social media, website content, advertisements, and other marketing-related projects
• Encourage teams to come up with new initiatives for sales and new products or services

Applying Procedure:

Interested candidates are requested to send their recently updated resume to [email protected] along with a cover letter mentioning your work and academic credentials.

Note: 

• This particular hiring is for our parent company Janaki Technology Private Limited (Sparrow SMS) 
• While sending your CV via mail please mention the position you are applying for.