HLE Nepal is a growing FinTech powered business with a dedicated team of developers working in the AWS space. As the technology driver in HLE we are moving towards server-less solutions. Our goal is to keep increasing the agility of the company in order to adapt to the pace in the industry. We have a team that is experienced in cutting-edge technologies and we encourage continuous learning.

HLE Nepal’s head office is located in Australia and services the Australian mortgage broking industry. Our company's mission is to operate ethically for the benefit of society. That includes our customers as well as our employees.

We're looking for a new colleague who is passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. HLE is actively working on the Digital Transformation of its customer projects as part of our solution portfolio. To strengthen our team and support our growth, we are recruiting a Business Analyst.

What are your deliverables?

• Participate in developing and/or modifying requirements, business design specifications, user training, research and documenting business issues
• Configure ERP and CRM systems to align with business processes and translate business requirements to technical staff to ensure that requirements are incorporated into system design.
• Create detailed documentation, outlining problems, opportunities, and solutions with appropriate use cases and process flows.
• Serve as liaison between users of the software and the technical team
• Contribute to solution planning and create functional specifications for them

Requirements

What do we expect from you?

• Maturity: You understand and have the ability to articulate ideas, provide clear analytics and know the difference between good and bad product quality, especially at scale using UML diagrams and frameworks
• Proactivity: You’re used to building in grey areas and helping teams prioritize initiatives to help meet the needs of a growing user base to configure business information systems (ERP, CRM). You initiate and drive results.
• Attention to detail: Your ability to identify defects and conduct root cause analysis is unparalleled.
• Intellectual curiosity: You’re able to ask questions that force teammates to think critically about their current and future state.
• Genuine empathy: You have a good pulse on the business. You take a consultative approach to quality assurance by connecting concerned parties.

What you should have?

• Bachelor’s Degree in Information Technology/ Engineering or related industry experience
• 2+ years of experience as a Business Analyst, preferably with a “self-serve” B2B OR consumer application where ERP/CRM software is the product
• Capable of understanding languages (java, python), networks, databases, and other technology
• Best to have working experience with open source, no code tools - Odoo, ERPnext, Bubble
• Good at an ERP/CRM system, HubSpot or others, Excel Spreadsheets

Benefits

HLE believes it is powered by its people: You will be joining a team geared up for growth, giving you the unique opportunity to help shape our future as a company. Your day at work will matter. You will join a very special team; nimble, talented, international, and highly motivated.

We believe in flexibility at work and the importance of Work-life balance. You will have a lot of autonomy in deciding what tasks are important and where you choose to work to keep you inspired. We trust you know your schedule.

Transparency and Feedback are our superpower. It means our organization is flat and our culture is open and inclusive.

We inject fun into work. Virtual or in-person random catch-ups and spontaneous after-work fun is as common as informative monthly company-wide meetings and organized team events.

Developing yourself is an important cornerstone of our company. Together, we will find relevant training to help you stay ahead of your, and our, game.

A competitive wage with benefits such as health insurance, Book Read Bonus, Employee Assistance Program, Referral Bonus, and many more