We are seeking an experienced Broker Assistant / Loan Packager & Processing Officer to join one of Australia’s top mortgage brokerages and work alongside our brokers.

The Role:

Work in a close knit, young, positive and fun team, you will be utilising your administration, organisational and relationship management skills daily, including your industry knowledge and ensuring all transactions are seamless. 

On a day to day basis, your specific duties will include, but are not be limited to:

• General broker assisting duties;
• Assisting brokers with packaging applications;
• Communicating with clients, lenders and legal professionals;
• Managing the loan process;
• Drafting and managing internal and external communications;
• Inbox and calendar management; and
• Database/CRM management.

The Candidate:

• AFG FLEX & ApplyOnline experience is highly desirable but not crucial;
• Will have a minimum of one-year loan packaging & processing experience;
• Ability to review and interpret income documentation to assess client serviceability;
• Ability to manage a high volume workload and work well in stressful situations;
• Ability to prioritise;
• Think proactively;
• Provide a high standard of customer service; 
• Problem solving skills;
• Strong communication skills (written & verbal); and
• Ability to work autonomously & as part of a team.