Reports to: Senior Communication Manager

Position Summary:

Apala Jewels is seeking a motivated and versatile Brand Communication and HR Associate to support our Senior Communication Manager. This multi-faceted role involves coordinating human resource functions, liaising with external marketing agencies, and ensuring excellent client service. The ideal candidate will foster a positive workplace culture, assist in recruitment and employee engagement, and play a key role in supporting brand management activities.

Key Responsibilities:

Human Resources (HR):

• Manage recruitment support from candidate sourcing to onboarding.
• Post job vacancies on platforms.
• Organize quarterly team-building activities and festive events.
• Address and resolve employee concerns timely and supportively.
• Maintain employee records and celebrate work anniversaries.
• Keep HR resources and data updated.
• Schedule interviews and report candidate progress.
• Respond professionally to emails.

Brand Coordination:

• Maintain and update task sheets for marketing agencies.
• Participate in weekly meetings on brand plans and strategies with agencies.
• Monitor campaign performance dashboards and share insights.
• Act as a liaison between Apala and external agencies for smooth coordination.
• Support shoot scheduling and creative feedback collection.
• Assist in the execution of internal brand events.

Client Interaction and Support:

• Act as a secondary host and assist clients as per requirement during their visits to Apala Jewels, ensuring a positive experience.
• Manage client inquiries on Meta platforms and WhatsApp if needed.
• Provide guidance and support to team members on client-related concerns.