Orchids Group

Branch Manager

Orchids Group

Branch Manager

Orchids Group is a leading organization in the Nepalese industry involved in the automobile and fashion retail business. The company has dealerships for Hyundai and Mahindra 4-wheelers, Bajaj 2-wheelers and 3-wheelers, and 28 international clothing brands under its operation. Our belief in customer satisfaction through quality, service, and value has made Orchids Group a household name in Nepal.

Branch Manager

Views: 2355 | This job is expired 1 week, 5 days ago

Basic Job Information

Job Category : General Mgmt. / Administration / Operations
Job Level : Senior Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Birgunj and Chapur, Rautahat
Offered Salary : NRs. 50,000.00 Monthly
Apply Before(Deadline) : Feb. 18, 2024 23:55 (1 week, 5 days ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than 5 years
Professional Skill Required : Interpersonal Skills Leadership Team Management Communication Budget Management
Other Specification
  • Bachelor's degree in Business Administration, Marketing, Automotive Management, or a related field, master's preferred
  • Proven experience in automotive sales, service, or spare parts management.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Financial acumen and budget management experience.
  • Knowledge of automotive industry trends, products, and customer expectations.
  • Familiarity with relevant regulations and quality standards.

Job Description

Job Overview:

We are seeking a dynamic and experienced individual to join our team as a Branch Manager for our 4 Wheels division. The ideal candidate will be responsible for overseeing and managing all aspects of sales, service, and spare parts operations within the branch. This role requires a strong leader with excellent communication skills, a strategic mindset, and a proven track record in the automotive industry.

Key Responsibilities:

Sales Management:

  • Develop and implement sales strategies to achieve revenue targets and market share growth.
  • Lead the sales team to drive new business, maintain existing customer relationships, and ensure customer satisfaction.
  • Monitor market trends and competitor activities to identify opportunities for business development.

Service Management:

  • Oversee the service department to ensure efficient and high-quality vehicle maintenance and repair services.
  • Implement and maintain service standards and protocols to enhance customer satisfaction.
  • Monitor service team performance and implement continuous improvement initiatives.

Spare Parts Management:

  • Manage the spare parts department, including inventory control, ordering, and distribution.
  • Ensure availability of spare parts to meet customer needs and minimize downtime for vehicle repairs.
  • Implement strategies to optimize spare parts sales and profitability.

Team Leadership:

  • Recruit, train, and mentor staff to ensure a high level of competence and customer service.
  • Foster a positive and collaborative work environment, encouraging teamwork and professional development.
  • Set performance targets and conduct regular performance reviews for team members.

Financial Management:

  • Develop and manage budgets for sales, service, and spare parts departments.
  • Monitor financial performance against targets and implement corrective actions as needed.
  • Analyze financial reports and make data-driven decisions to improve branch profitability.

Customer Relations:

  • Build and maintain strong relationships with customers to enhance brand loyalty.
  • Address customer complaints and concerns in a timely and effective manner.
  • Implement customer feedback mechanisms to continuously improve services.

Compliance and Quality Assurance:

  • Ensure compliance with all relevant industry regulations, standards, and company policies.
  • Implement quality assurance measures to maintain high standards in sales, service, and spare parts operations.


  • Location: Birgunj and Chapur, Rautahat.
  • Salary: 50K + Incentives or Negotiable.

This job has expired.

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