Branch Manager

WorldLink is the largest Internet and Network Service Provider in Nepal and one of the most prominent IT companies. Founded in September 1995 with the aim of providing Internet and IT services by its present Chairman and Managing Director, Dileep Agrawal. WorldLink started off by providing store-and-forward e-mail services over a dial-up link to the Internet in the US. In March 1997, WorldLink started providing full Internet access over a dedicated leased-line to the Internet backbone in the US through Teleglobe International. From September 1999 till June 2008, WorldLink has been connecting to the Internet over a direct satellite uplink through its own VSAT terminal, thereby completely bypassing Nepal Telecommunications Corporation, the local PTT.

WorldLink serves households, small and medium-sized enterprises (SMEs) and enterprise clients. It is the fastest-growing private ISP in the country and has a presence in 67 districts out of country’s 77 districts. Currently Worldlink has around 300,000 household subscribers spread across the country. The company plans to reach all the local bodies by end of 2023.

Since 2012, WorldLink has rolled out a fibre to the home (FTTH) network, which it intends to expand across Province 3 and 4 towns and rural areas at affordable prices.

WorldLink is the largest Internet and Network Service Provider in Nepal and one of the most prominent IT companies. Founded in September 1995 with the aim of providing Internet and IT services by its present Chairman and Managing Director, Dileep Agrawal. WorldLink started off by providing store-and-forward e-mail services over a dial-up link to the Internet in the US. In March 1997, WorldLink …

Branch Manager

Views: 1951 | Apply Before: 3 days, 8 hours from now

Basic Job Information

Job Category : General Mgmt. / Administration / Operations > Administration, Office management & co-ordination, Other
Job Level : Senior Level
No. of Vacancy/s : [ 2 ]
Employment Type : Full Time
Job Location : Bagar & Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Sep. 27, 2023 23:55 (3 days, 8 hours from now)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than 3 years
Professional Skill Required : Management Operation Management
Other Specification
  • Bachelor’s Degree in any discipline with minimum 3 years experience in a Supervisory position at a related field  . ( Advantages for Masters Graduate) . 
  • Proven Record of leading and coaching a team to achieve targets
  • Working Knowledge of sales, admin, and finance in a branch setting will be an added advantage
  • Mature, self-motivated, and results-driven attitude
  • Strong oral and written communication. Strong Customer Service Skills
  • Should be able to work under pressure and during odd hours.
  • Own vehicle and driving license.

Job Description

  • Develop and implement a sales plan and meet the monthly sales target of the branch
  • Ensure timely response to new service installations and troubleshoot requests
  • Meet operations/logistics targets of the branch to ensure uninterrupted delivery of Field Services
  • Ensure prompt response and effective customer service to branch’s customers, both at the field and those visiting the branch office
  • Address customer and employee satisfaction issues promptly.
  • Evaluate employee performance and provide feedback and coaching as needed.
  • Responsible for the overall operation of the branch including sales, customer services, human resources, and administration.

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