Subisu Cablenet Limited was established in 2001. It has 1800 plus full time staff of which 950 plus are technical and 850 plus are non technical and the rest working to provide better services and products to 250,000+ customers. Subisu primarily provides cable & Fiber internet and Digital TV services through a HFC network. High speed internet and 280+ TV channels that it offers provides a strong spine to Nepal’s educational, entertainment, professional and other sectors. The first and the only cable internet service provider in the country and the only cable operator in Nepal to have ISO 9001:2015 and 27001:2013 certifications.

Associate Vice President: Retail

Views: 2742 | This job is expired 9 years, 11 months ago

Basic Job Information

Job Category	:	Others
Job Level	:	senior
No. of Vacancy/s	:	[ 1 ]
Job Location	:	Kathmandu
Offered Salary	:	None
Apply Before(Deadline)	:	Sep. 02, 2012 00:00 (9 years, 11 months ago)

Job Specification

Education Level	:	Master
Experience Required	:	Not Required

Other Specification

Job Description

The role involves strategic demand planning for sales, managing people, customer satisfaction, leveraging technology and improving processes. Associate Vice President RSB reports to the CEO.
The primary responsibility of an Associate Vice President Retail Sector Business Unit (RSBU) is to lead and direct the RSB Unit (which includes Pre - Sales Team, Post – Sales Team & Support Team) to meet or exceed sales revenue, sales profitability and budgetary objectives of the business unit. Associate Vice President RSB will be responsible for the direction and management of all sales and business development operations, including market competitiveness, pricing, compensation, and swift service delivery. The role involves strategic demand planning for sales, managing people, customer satisfaction, leveraging technology and improving processes. Associate Vice President RSB reports to the CEO.

Provide detailed and accurate annual Sales forecast of all three sub business units i.e., Cable TV, WiFi& Cable Internet
Ensure actual realization as per Sales Forecast
Finding leads and identifying prospects in terms of large volume potentials like Residential Medical College, Housing Colonies, Apartment Buildings, Business Complexes, etc., new place for potential branch office and/or new place for Subisu Retail Franchise
Manage the heads of all three business units viz., Cable TV, WiFI and Cable Internet which also includes branch offices and franchisewho are actually responsible for personnel of their units, daily operations, sales and overall management of all the sub units
Monitor the management contracts with franchise and maintain sales record of each unit including branch office and franchise separately
Monitor the coordinationof unit heads with franchise and Subisu Accounts Department to ensure timely payment to Subisu and timely repayment to franchise
Overlook the process of hiring; training, mentoring and supervisionof staff each sub units.
Responsible for realization from existing and new monthly recurring charges.
Lead and assist the post-sales (collection) team and presales team (Agreement and initial billing) team to achieve their goals/Target.
Overlook the Customer Satisfaction Survey once every quarter and work towards maintaining that CSI at above 85%.
Furnish Progress Report to CEO – 2 times every month.
Travel to Branch Office/customer/prospect destinations and arrange/manage meets, operations and sales as per plan.
Lead all three sub-units of Retail Business teams to achieve the set goals/target(s).