Ncell
Telecommunication

At Ncell, we are passionate about our values, principles, and our strategic priorities. We believe that having the right talent in the right roles enables execution, improves our customer’s experience, and delivers breakthrough results. This is what makes us a winning team.

At Ncell, we lay much emphasis on our corporate values: Uncompromising Integrity, Exceptional Performance, Customer at our Heart, Breakthrough Innovation, and One Company - One Family. These values are the most integral part of our business. We carry out our daily business by keeping these values in mind as we, as an organization strongly stand for it.

Applicants must have the highest ethical standards, strong leadership skills, excellent judgment, a sense of personal initiative, and problem-solving abilities.

Ncell offers a competitive package that is designed to make you feel an integral part of the team and directly involved in the company's success.

Ncell is also committed to protecting Applicants' personal data. In Ncell, we take privacy seriously and all our activities are underpinned by our T.R.U.S.T principles of being Transparent, respecting your Rights, in our Use of personal data, through robust cyber Security practices and we take due care when Transfer of data is required. Click the link to know more about applicants privacy
https://webapi.ncell.com.np/upload/Notice/Ncell_Axiata_Privacy_Notice_for_Candidates.pdf

At Ncell, we lay much emphasis on our corporate values: Uncompromising Integrity, Exceptional Performance, Customer at our Heart, Breakthrough Innovation, and …

Assistant Specialist- UAT

Views: 2866 | This job is expired 6 months, 1 week ago

Purpose:

Product Testing
Patch Testing

Main Duties and Responsibilities:

Testing of the product and services before and after product launch.
Testing of the product and services during system upgrades, patch implementation, redundancy, and any changes implemented by the government.
Cooperation with different teams within the organization during the tests.
Collecting the test cases and managing it when the test is scheduled by products owners and testing regularly or timely basis for regular health checkup of the products and services.
Collecting and sending the feedback/glitches for necessary fix.
Accepting emergency number manage/change request and coordinate with concern stakeholders/department for needful changes.
Plan and conceptualize the necessary tests to be carried out on each product in terms of protecting end consumer experience.
Ensure the company’s policies and privacy requirements are met.
Managing adjustment, credit and debit request for test.
Managing testing required resources for an effective testing environment.
Monitoring short numbers/emergency numbers request received from NTA or government bodies.
To be flexible within the working environment creating an ethos of teamwork and professionalism.
Ensure proper health checkup of the existing live product/service with throughout testing and maintain the test results with monthly/ quarterly insight share to line manager.
Coordination with Complaint Resolution Team for effective testing on the product or services for which customer complaints received.

Qualification & Experience:

Bachelor’s Degree in related field, preferably in Management.
Experience in relevant field will be preferred

Profile:

Understands and collates details of situations or problems at work
Implements agreed initiatives effectively
Understands linkage of own work beyond his / her area
Seeks to learn more about other parts of the unit
Understands impact of own performance on customers
Understand processes to gather needed information or support
Adapts to agreed rules to get a job done
Works on constructive feedback to improve one's work performance

Duty Station:
Kathmandu but can be placed anywhere in Nepal as per business needs.

What we offer:
International Working Environment, Performance Management Process, Internal Opportunities, Ncell Academy Trainings, Work – Life Balance, Flexible Working Practices, Competitive Compensation, Festive Bonus, Incentives, Leave Travel Allowance, Medical Insurance, Communication Facilities, etc.

This job has expired.

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