Position: Assistant Specialist- Data & Core VAS
Department: Commercial
No of Opening: 1

Main Duties and Responsibilities:

• Develop comprehensive marketing plans to determine the most profitable course for each existing and new product
• Determine customers’ needs, desires and design new products that cater to customers and business needs.
• Prepare business cases, plan and ensure an effective implementation of the campaign.
• Take a proactive approach to educating and promote products to end customers via available channels.
• Select optimum pricing strategy
• Manage relationships and work progress with other departments effectively for successful end to end execution of campaign
• Identify and maintain products life cycle whilst keeping track of different existing products for their effective Product lifecycle Management.
• Maintain and prepare reports, KPI at daily/weekly and monthly basis and conduct proper analysis of Campaigns
• Assess and monitor market competition along with related ongoing competitive landscape.
• Keep track of customer feedback, complaints, suggestions and work for improvement to provide exceptional customer experience.
• Demonstrate proactive approach in frauds/ revenue leakages by identifying and resolving new/existing issues.
• Demonstrate proactive approach and follow up in identifying and resolving different network related issues with related stakeholders.
• Product Execution & Agile Delivery:
• Define product requirements, user stories, and acceptance criteria in collaboration with development teams.
• Conduct UAT (User Acceptance Testing) and ensure high-quality product delivery.
• Compliance & Revenue Growth:
• Ensure VAS products comply with industry regulations, data privacy laws, and security standards.
• Work with marketing and sales teams to drive VAS adoption and revenue growth.
• Track and optimize ARPU (Average Revenue Per User), user engagement, and retention rates.
• Stakeholder & Vendor Management
• Work closely with network operators, technology partners, and service providers to expand VAS offerings.
• Negotiate and manage relationships with content providers, aggregators, and third-party vendors.
• Gather and analyze feedback from customers, sales teams, and other stakeholders to enhance VAS products.
• Product Management & Development
• Oversee the planning, implementation, and maintenance of Existing Ncell VAS products and services 
• Work closely with technical teams, marketing, and third-party vendors to develop innovative VAS solutions.
• Monitor service performance, troubleshoot issues, and ensure optimal service delivery.

Education Qualification and Experience:

• Master’s Degree, Bachelor’s Degree OR Professional Degree in Management with Specialization in Sales, Marketing.
• Preference will be given to those who has experience on Products, Sales, Product and Channel GTM

Profile:

• Understands and collates details of situations or problems at work
• Implements agreed initiatives effectively
•  Understands linkage of own work beyond his / her area
•  Seeks to learn more about other parts of the unit
•  Understands impact of own performance on customers
•  Understand processes to gather needed information or support
•  Adapts to agreed rules to get a job done
•  Works on constructive feedback to improve one's work performance

Duty Station: 
Kathmandu but as per business needs can be placed anywhere in Nepal.

What we offer:
International Working Environment, Robust Performance Management Process, Internal Opportunities, Ncell Academy Trainings, Work – Life Balance, Flexible Working Practices, Competitive Compensation, Festive Allowance, Social Security Fund, Leave Travel Allowance, Medical Insurance, Communication Facilities, etc.