Khalti Digital Wallet
Information / Computer / Technology

Khalti is a mobile wallet, payment gateway & service provider in Nepal. Launched in January 2017, Khalti is one of the leading online payment solution in Nepal. It allows users to pay for a range of services like basic utility payments, hotel bookings, movie and domestic flight tickets, events and many more.

We offer payment solution to over hundreds of merchants across Nepal and provide seamless payments using ebanking, smart banking, cards, and wallet. Being not just limited to mobile app users, Khalti has more than 8000 POS and Agent Network providing Khalti services to end users.

Khalti is home to some of the brightest minds in the country, which includes a team of highly skilled developers and interactive marketers. Our solution-oriented approach makes us reliable for any and all kind of service you might require from Khalti with the best user experience possible.

Our goal is to simplify lives of people by bringing financial inclusivity to every individual in Nepal and take the payment industry from offline to online through best practices.

We offer payment solution to over hundreds of merchants across Nepal and …

Assistant Manager - Client Service

Views: 1535 | This job is expired 4 years, 1 month ago

Basic Job Information

Job Category	:	Sales / Public Relations
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Bakhundole, Lalitpur
Offered Salary	:	Negotiable
Apply Before(Deadline)	:	Mar. 16, 2021 23:55 (4 years, 1 month ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than or equal to 3 years
Professional Skill Required	:	Communication Management Marketing Interpersonal Skills

Other Specification

Bachelor’s / Master's Degree in Business or accounting field required
3+ years’ experience in customer service role
Strong communication skills required
Self-motivated and Task Oriented
Must have knowledge about the CRM software
Must have a two wheeler with a valid license

Job Description

Supervise team in providing excellent and outstanding services and support to our customers
Ensure that the team addresses customer inquiries and concerns promptly and professionally
Identify and resolve problems that affect customer service quality and efficiency
Day to Day Coordination with the accounts department on billing and Payment and other operational activities
Manage billing , delivery route daily and assure client to make payment on the same day
Prepare analytical report and effective plans for the betterment of accounts department
Gather feedback from the clients for the analytics database and report
Encourage revenue growth by inspiring clients to purchase more SMS credits and renew on time.
Coordinate, communicate and collaborate with clients to ensure that deals are finalized and implemented with proper MOU

Applying Procedure:

Interested candidates are requested to send their recently updated resume to [email protected] along with a cover letter mentioning your work and academic credentials

Note:

This particular hiring is for our parent company Janaki Technology Private Limited (Sparrow SMS)
While sending your CV via mail please mention the position you are applying for

OR,

This job has expired.

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