Khalti Digital Wallet

Assistant - KYC Support

Khalti Digital Wallet

Assistant - KYC Support

Khalti is a mobile wallet, payment gateway & service provider in Nepal. Launched in January 2017, Khalti is one of the leading online payment solution in Nepal. It allows users to pay for a range of services like basic utility payments, hotel bookings, movie and domestic flight tickets, events and many more. It is operated and owned by Sparrow Pay Pvt. Ltd. 

We offer payment solution to over hundreds of merchants across Nepal and provide seamless payments using ebanking, smart banking, cards, and wallet. Being not just limited to mobile app users, Khalti has more than 8000 POS and Agent Network providing Khalti services to end users.

Khalti is home to some of the brightest minds in the country, which includes a team of highly skilled developers and interactive marketers. Our solution-oriented approach makes us reliable for any and all kind of service you might require from Khalti with the best user experience possible.

Our goal is to simplify lives of people by bringing financial inclusivity to every individual in Nepal and take the payment industry from offline to online through best practices.

Khalti is a mobile wallet, payment gateway & service provider in Nepal. Launched in January 2017, Khalti is one of the leading online payment solution in Nepal. It allows users to pay for a range of services like basic utility payments, hotel bookings, movie and domestic flight tickets, events and many more. It is operated and owned by Sparrow Pay Pvt. Ltd. 

We offer …

Assistant - KYC Support

Views: 2861 | This job is expired 1 week, 3 days ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service > Customer relationship, Online support, Telemarketing
Job Level : Entry Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Bakhundole, Lalitpur
Offered Salary : NRs. 17,000.00 - 17,500.00 Monthly
Apply Before(Deadline) : Aug. 06, 2022 23:55 (1 week, 3 days ago)

Job Specification

Education Level : Intermediate
Experience Required : Less than or equals to 1 year
Professional Skill Required : Interpersonal Typing Verbal Communication
Other Specification
  • Ability to work well in a team 
  • Ability to work under pressure Internet friendly 
  • Sound knowledge of Documentation 
  • Ability to work under time constraints. 
  • Accuracy and attention to details
  • Flexibility in working on Saturdays (take alternate turns) Good communication skills and the ability to build rapport with the customer

Job Description

  • Check newly submitted KYC 
  • Address queries posted in the chats group 
  • Ensure precise verification of KYC which might be submitted for fraud purposes 
  • Assure every KYC is verified as per the payment service provider compliance from NRB (Nepal Rastra Bank)
  • Reporting of suspicious KYCs and new cases that need the supervisor's guidance 
  • Make calls to unverified or pending KYC users/customers

Main Requirement :

Work shift: 2 pm to 10 pm only


This job has expired.

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