Plus Multisystem
Information / Computer / Technology

Plus Multisystem Pvt. Ltd. is an established company specialized in Information and Communication Technology (ICT) since 1994 AD. At Plus Multisystem Pvt. Ltd., we believe in the potential of ICT as both a secure and rewarding experience as well as a potent tool for nation development.

Today, Plus Multisystem has grown from a small business to a strong and stable organization with professional staff and strong customer base. Backed up by qualified engineers and ICT professionals, PLUS MULTISYSTEM has been catering its services to more than one thousand individuals and clientele organizations. Our success as an excellent service provider is exemplified by our satisfied clients.

Today, Plus Multisystem has grown from a small business to a strong and stable organization with professional staff …

Assistant – IT Technical Support

Views: 2068 | This job is expired 2 weeks ago

Basic Job Information

Job Category	:	IT & Telecommunication
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 2 ]
Employment Type	:	Full Time
Job Location	:	Kathmandu
Offered Salary	:	Not Disclosed
Apply Before(Deadline)	:	Nov. 28, 2024 23:55 (2 weeks ago)

Job Specification

Education Level	:	Diploma Certificate
Experience Required	:	More than or equal to 1 year

Other Specification

Diploma in Computer Hardware
Minimum 1 years working experience in computer hardware maintenance and Network setup/troubleshooting
Customer convincing power and good communication skill are a must
Should have a smart personality
Special Requirement: Must have 2-wheeler licences

Job Description

Capable of Installing, configure, manage, maintain and repair computer networks, Router, Workstations.
Gather information, understand the scope of computer problems and develop an action plan to solve the crisis. Must carefully listen to clients, convince them logically and provide professional advice by internalizing the concept of “CLIENT FIRST”.
Perform analysis, testing and installing of computers and large hardware systems, connects PCs in a network and sets up peripheral equipment, hardware components, and allied devices.
Sound knowledge in system troubleshooting.
Checks performance-related issues and network support problems, respond to complaints and queries, provides technical advice and solves technical problems by phone or in person as raised by technical support staff. Keep record of maintenance work and repairs
Analyzes network performance issues and breakdowns of systems and peripheral equipment, and draws up preventive maintenance checklists in conjunction with other members of the IT team
Maintain good rapport with the teammates and other staff members
Report genuinely the previous day work detail to Technical Manager on daily basis
Daily visit clientele organizations as per schedule is given by Technical Manager and rectify/solve the Computer & Network problems promptly and professionally without leaving any space for comments