Main responsibility areas

• Operation and maintenance, optimization and development of Billing System, PCRF, payment gateway, enterprise system, Content subscription and charging System and other mobile financial services and underlined integrated platform.
• Its products, tariffs, delivery of campaigns and provide technical support comprising of services, solutions and platforms considering risk and impacts, ensuring quality of service.
• Ensure the quality of Real-time rating and billing for both Prepaid/Postpaid subscriptions with agreed level of revenue assurance for all voice and non-voice services. This implies both Fixed and Mobility subscriptions.
• Operation and maintenance with Postpaid bill invoicing ensuring the quality of Bills to expand the B2B business in the market.
• Monitoring of System KPIs for all the Billing System nodes and identify/plan/implement of correction measure in close consultation with the respective vendors.
• Monitor, maintain and evaluate SLA and negotiate with vendor for the task done.
• Analyze and evaluate the system KPI and timely report it to immediate managers.
• Actively participate in assigned projects Produce and submit reports for the task done as on required basis to the immediate manager
• Act as role model in showing Ncell values and code of conduct principles in own behavior and ensure data/information security
• Focus on overall success of the company and the satisfaction of customers and ensure data/information security.
• Identify individual targets in cooperation with immediate superior and perform work professionally and with loyalty and integrity.
• Timely Identify/analyze, Audit/Reconciliations items and ensure to close gaps in terms of security, products, systems and revenue for further enhancement of the systems.
• Patches, Upgrade and Health checkups /Expansions (capacity planning) analysis by self or by coordinating with Vendor, Partners (execute).
• Maintain positive relationship with inter/intra department/unit and partners/vendors.

Qualification and Experience

• Minimum of bachelor’s in engineering / computer science / computer application
• Experience of running large and complex technology projects is preferred.
• Experience in the products and underline services management area within billing and charging is preferred.

Profile

• Excellent IT and Network knowledge.
• Excellent knowledge of billing processes / standards.
• Excellent understanding of Telecom processes / protocols / standards.
• Expertise and experienced in PL/SQL Development, debugging, tuning and optimization. Oracle JDBC, Oracle Supplied packages and tools like PL/SQL Developer, SQL developer, Jdeveloper.
• Programming skills – JAVA, C,C++, PHP.
• Knowledge in warehouse architecture - concepts and experience with high level data processing in advance.
• Knowledge of relevant industry standards.
• Excellent interpersonal skills with capability to display vision by excellent communication.
• Strong collaboration skills with capability to drive integration and build solid organizational relationships as well as fostering collaboration among the teams.
• Shapes the business to strongly respond to customer and market needs; able to quickly adapt to change and solve issues/tasks in a rational, logical and analytical way quickly and correctly.
• Manages complex environments and proactively respond to issues in an innovative yet structured approach.
• Able to modify self-perception and behavior based on feedback from others.
• Understands and collates details of situations or problems at work.

Duty Station

Kathmandu but can be placed anywhere in Nepal as per business needs and future requirements.

What we offer

International Working Environment, Robust Performance Management Process, Internal Opportunities, Ncell Academy Trainings, Work – Life Balance, Flexible Working Practices, Competitive Compensation, Festive Allowance, Social Security Fund, Leave Travel Allowance, Medical Insurance, Communication Facilities, etc.