Generation Next Communication
Information / Computer / Technology

Generation Next Communications (Genxt) is one of Nepal’s leading companies in the Information, Computer, and Technology (ICT) sector. Renowned for its strong presence in the electronics and consumer technology market, Genxt has established itself as a trusted name in delivering world-class products and services.

The company is the Sole Authorized Distributor for Apple in Nepal, ensuring genuine Apple products and after-sales support across the country.

In addition, Genxt serves as an Authorized Distributor for Dell and HP, two of the most prominent global brands in computing technology. With a commitment to quality, innovation, and customer satisfaction, Generation Next Communications continues to shape the future of technology in Nepal. HP

The company is the Sole Authorized Distributor for Apple in Nepal, ensuring genuine Apple products and after-sales support across …

Apple Service Technician

Views: 56 | Apply Before: 2 weeks from now

Basic Job Information

Job Category	:	Production / Maintenance / Quality > Maintenance/ Service/ Repair
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Kumaripati, Lalitpur
Offered Salary	:	Not Disclosed
Apply Before(Deadline)	:	Jun. 05, 2025 23:55 (2 weeks from now)

Job Specification

Education Level	:	Diploma Certificate
Experience Required	:	More than 1 year
Professional Skill Required	:	Attention to Detail Troubleshooting Problem Solving Hardware Troubleshooting Technical Support

Other Specification

Diploma or bachelor's degree/training.
1–2 years of proven experience as a technician in an Apple Authorized Service Provider (AASP) or similar environment.
Apple certification preferred or willingness to get certified.
Strong knowledge of Apple hardware, macOS, and iOS troubleshooting.
Proficiency in using diagnostic software and repair tools.
Excellent problem-solving and communication skills.
Ability to work independently and in a team environment.
Customer-first attitude with attention to detail.

Job Description

Diagnose and repair Apple products including iPhones, iPads, MacBooks, and iMacs.
Perform hardware replacements, software updates, and data recovery.
Use Apple GSX and diagnostic tools for accurate assessments.
Ensure timely and high-quality service delivery in accordance with Apple standards.
Maintain service records and documentation.
Provide technical support and guidance to customers on product usage and care.
Coordinate with internal teams for inventory, spare parts, and escalated issues.

Benefits:

Competitive and negotiable salary based on experience and certification
Opportunities for Apple training and certification
Friendly and professional work environment
Career growth in a premium technology service network