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Trading - Export / Import / Merchandising
+2 more
Full Time
|Job Description
Roles and responsibilities of this job
Department: Customer Service & Operations - Mobile & Appliances Service Division
Position Summary
The Alarm Centre Executive serves as the first point of contact for customers seeking service support for mobile phones, consumer electronics, and home appliances. The role is responsible for handling customer interactions, registering service requests, coordinating with service centers and technicians, and ensuring a seamless customer experience throughout the service lifecycle.
Key Responsibilities
Job Specification
Required qualifications for this job
Other Specification
Skills & Competencies
Key Performance Indicators (KPIs)
Skills Required
Required skills for this job
Salary
Offered financial and non-financial compensation for this job
Applying Procedure
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Apply Before: Sep 04, 2026
About the organization
L D GROUP comprises of many companies and has a past history of over 100 years in business in Nepal. Our Chairman Mr. Damodar Prasad Agrawal started his business career in Nepal as soap Manufacturer called Mahashakti Soap. In 1999 we started first trading company called Rishi Exim International. Since then we have been growing and adding values to our customer. Some of our companies under L D Group are as below;
Long term Objective:
Our company goal is to achieve international sales target and have offices in Dubai, India and China to cater international customers also. We believe understanding customer problem so that best solutions can be given. It is also our prime goal to add value to our customer with cost reduction and better quality of product and services.
Why L D GROUP:
Since we are into industrial raw material supply for last 20 years and since then we have been catering with quality, quantity, Timely and value for money product and services to our customers. This has resulted in a very good brand name of our company and made us more cautious and responsible to maintain this long term goodwill in the market. This is the reason why we are chosen first among other for the product and services.
