Admission Counselor

About the job

Role Overview:

We are looking for a dedicated and enthusiastic Telecalling Executive with strong counseling skills to join our team. The ideal candidate will play a critical role in generating leads and booking trial classes through effective communication and persuasion. This position demands a focused individual who thrives in a high-pressure environment, with a clear understanding of telecalling, counseling, and target-based roles.

Key Responsibilities:

• Make outbound calls to potential leads and use counseling techniques to understand their needs, explain the value of our products, and book them for trial classes.
• You will own hard daily and monthly targets for lead generation and conversions. Consistently meet or exceed a minimum of 120 calls per day to ensure targets are achieved.
• Build rapport with prospects, maintain follow-up schedules, and guide them towards attending trial classes.
• Understand the needs of potential customers, address their concerns, and provide personalized solutions to encourage trial class attendance.
• Maintain accurate records of interactions and update the CRM system with key information after each call.

Key Qualifications:

• Proven experience in telecalling, preferably in an educational or service-oriented sector.
• Strong counseling skills with the ability to understand customer pain points and offer tailored solutions.
• Experience in target-driven roles with a track record of achieving or exceeding performance metrics.
• Ability to handle rejection positively and remain focused on the target.
• Excellent verbal communication skills with fluency.
• Proficiency in using CRM tools for lead management and reporting.

Who Should Apply:

• Candidates with prior telecalling experience who are comfortable with high call volumes and clear expectations.
• Self-motivated individuals who excel in a performance-driven environment.
• People with excellent listening and counseling abilities, who can quickly build trust with prospects and guide them towards decisions.

Why Join Us:

• Competitive salary with performance-based incentives.
• Opportunity to grow within a dynamic and fast-paced environment.
• Hands-on training and professional development support.

If you are passionate about customer engagement, enjoy working towards goals, and want to be part of a results-oriented team, we encourage you to apply.