Serene Group of companies having its corporate office at Durbarmarg Kathmandu primarily in Tourism & Hospitality Business also furthermore  dealing with diversified business sector is looking for motivated & energetic candidates in the following divisions.


Views: 2152 | This job is expired 1 week, 6 days ago

Basic Job Information

Job Category : General Mgmt. / Administration / Operations
Job Level : Top Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Jun. 23, 2022 23:55 (1 week, 6 days ago)

Job Specification

Education Level : Master
Experience Required : Not Required
Professional Skill Required : Communication Tally Accounting Account Management
Other Specification
  • Minimum of five years of progressive human resources management experience
  • Master's degree in Human Resource preferred
  • Prior work experience in a union environment including negotiation and local and regional rules
  • Able to collaborate effectively with other company's/groups employees and managers to ensure teamwork
  • Able to resolve conflicts with supervisors and employees

Job Description

Purpose: Smooth operation of the program as per the target and goal for the achievement

Indicators Of Success:

  • Day to day smooth Operation & Admin/HR work
  • Employee satisfaction and retention
  • Help achieve goals for candidate and Manager satisfaction
  • Creating positive brand image(Internal & External)

Areas Of Responsibility:

Participates in the development and implementation of business strategies which are aligned with Company's/Groups overall mission, vision values and strategies.

  • Develops and implements human resource strategies that support achievement of the goals.
  • Monitors status regularly and adjusts strategies as appropriate to our Mission & vision.
  • Assists in the development the annual budget in conjunction with the Executive Committee
  • Supports on-going compliance training and service brand behaviour by working with managers to develop and implement fresh approaches
  • Effectively develop and manage the Human Resource department budget

Creates a work environment aligned with brand’s culture

  • Conducts employee orientation, management and line employee training
  • Coaches managers on effective ways to motivate employees, communicate performance expectations, manage employee performance and recognize exemplary service
  • Counsel's managers and employees on effective ways to address and resolve employment related issues and grievances.
  • Works with managers to develop their leadership skills through one-on-one coaching and formal training courses
  • Encourages recognition of employee’s contribution by creating and implementing a groups recognition programs 

Oversees administration of human resources and benefits issues and ensures adherence to employment related laws

  • Keeps current on applicable human resources laws including discrimination, health and safety, privacy, etc.
  • Oversees all union issues and participates in the negotiation of contracts as appropriate or works with management on union avoidance
  • Maintains all employment records in accordance with the law
  • Ensures Payroll and Benefits have required information for accurate and timely processing of employee information, as needed participate in local market research of benefits as appropriate.
  • Work with Legal department to coordinate the company’s response to legal claims regarding the employment relationships
  • Create, communicate and implement employee related policies and ensure that employees adhere to employment rules and regulations
  • Create a safe environment for guests, employees and community by creating, communicating and implementing safety, loss prevention and business resiliency standards

Develops and implements strategies and practices which support employee engagement

  • Take an active role in talent management by recruiting and developing talent necessary to achieve individual/Company's/brand goals and assisting management in selecting qualified candidates
  • Communicates performance expectations and provides employees with on-going feedback
  • Provides employees with coaching and counselling as needed to achieve performance objectives and reach their fullest potential
  • Encourage employee professional development by exploring new roles in the Group/company's, and leading the talent management review
  • Drives employee engagement through the creation, implementation and follow-up of departmental action plans
  • Communicates and implements the vision for Yes I Can! service to employees
  • Ensures that employees provide Yes I Can! genuine hospitality and teamwork on an ongoing basis
  • Seeks opportunities to improve the customer experience by seeking customer feedback and reviewing management reports and developing strategies to improve department and hotel services
  • Provides employees with the tools, training and environment they need to deliver Yes I Can! service and teamwork

Adheres to Company's policies and procedures

  • Keep General Manager promptly and fully informed of all problems or unusual matters of significance
  • Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
  • Maintains a favourable working relationship with all other company's/groups employees to foster and promote a co-operative and harmonious working environment
  • At all times projects a favourable image of the company's/groups to the public
  • Abide by all Brand rules and regulations
  • Adhere to all Brand policies and procedures
  • Actively support and promote Workplace Health and Safety within the work environment
  • Perform any other reasonable duties as directed by the General Manager or his/her designate

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