Outsourced Experts

Multinational Companies

Loan Admin Officer - AU Mortgage Loan

Views: 4273|Published on: May 22, 2025

General Mgmt. / Administration / Operations

Mid Level

Full Time

Vacancy: 1

Kathmandu|

Experience: Less than 1 year|

NRs. 30,000 - 40,000 Monthly

Job Description

Roles and responsibilities of this job

As the Loan Admin Officer - AU Mortgage Loan, the candidate will have to process administrative tasks as set by the broker including ordering pricing and valuation, managing discharges, post-settlement loan maintenance, client surveys, calling banks to track loan progress and data entry in CRM and apply online. The candidate has to have a strong Australian Mortgage processing background, outstanding communication skills and fantastic organizational and time management skills.

Key Responsibilities:

Loan Pricing & Negotiation: Perform accurate loan pricing across multiple lenders, validate key data (LVR, loan terms, borrower details), request comparison rates, and negotiate competitive loan terms for clients.
Property Valuations: Order and manage property valuations, verify key property and loan data, conduct market analysis, and liaise with valuers or lenders when required.
Loan Changes & Forms: Prepare and submit forms for loan repayment changes, ensuring data accuracy and alignment with lender policies.
Post-Settlement Documentation: Review executed loan documents, summarize key loan details, verify settlement info with banks, update CRM with fixed rate and interest-only expiry dates, and communicate to clients.
Client & CRM Updates: Update client residential and mailing addresses post-settlement to maintain accurate records and prevent documentation errors.
Client Feedback Collection: Send post-settlement surveys to clients, ensuring loans are settled before initiating feedback collection.
Discharge Process: Prepare discharge forms based on loan strategy, and manage the discharge process by coordinating with banks and involved parties.
Application Data Entry: Accurately input client and loan data into various lender platforms, ensuring consistency with supporting documents and internal notes, and flag any discrepancies.
Client Engagement: Follow up with pre-approved clients to monitor their property search progress and maintain engagement.
Contract & Solicitor Coordination: Review contracts of sale and draft emails to solicitors with all relevant property and contact details.
Document Management: Organize and tag client-submitted documents, redact sensitive data, and maintain audit-ready digital records.
Bank Communication: Liaise with bank reps to monitor loan status, resolve queries, and ensure accurate setup and updates in lender systems.
Task Tracking: Record all task updates and conversations with detailed notes for clear communication and traceability.
Internal Collaboration: Work with internal teams to ensure smooth processes, resolve issues, and deliver strong outcomes for clients.

Why Join Us?

Competitive salary
Secure Employment by working for one of Australia’s biggest brokerage firms
Professional Environment and Comfortable Workspace
Career Growth with Paid Trainings
Hybrid Work Setup
Five Working Days (Mon-Fri)
Employee referral bonus and Quarterly Incentives

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:Less than 1 year

Other Specification

Educational Background: Bachelor’s degree in Business Administration, Finance, or a related field.
Experience: At least 6 months of experience in Australian mortgage processing.
Communication Skills: Excellent written, verbal, and interpersonal communication skills.
Technical Proficiency: Highly computer literate with proficiency in MS Office, Nexus, Apply Online, and related business tools.
Multi-tasking & Time Management: Manage multiple tasks efficiently while meeting deadlines.
Detail Orientation: Maintain a high level of accuracy and attention to detail.

Skills Required

Required skills for this job

Multitasking

Time Management

Organizational

Attention to Detail

MS Office Suite

Salary

Offered financial and non-financial compensation for this job

Offered Salary:NRs. 30,000 - 40,000 Monthly

Applying Procedure

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About the organization

Outsourced Experts

Multinational Companies

Kathmandu

Outsourced Experts is a forward-thinking company dedicated to empowering small businesses across Australia through exceptional outsourcing services and solutions. Our mission is to help these businesses reach their full potential and we pride ourselves on offering comprehensive paid training to ensure our team members succeed. Enjoy a balanced work schedule with weekends off and be part of a dynamic team that values your growth.

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