MiDas Technologies

Technical Support Executive

MiDas Technologies

Technical Support Executive

Midas Technologies is a leading healthcare information system solution provider in Nepal. It is backed by 20 years of experienced team members, many of whom are expert domain consultants and accomplished professionals with extensive work experience in healthcare ERP system solutions. 

With a workforce from diverse backgrounds and cultures, we focus to evolve into an integrated healthcare system solution provider with an aim to create health ecosystem by connecting patients, doctors, pharmacies, diagnostics, clinics, public health centers, and hospitals.

Visit us at: http://www.midastechnologies.com.np/site/

Midas Technologies is a leading healthcare information system solution provider in Nepal. It is backed by 20 years of experienced team members, many of whom are expert domain consultants and accomplished professionals with extensive work experience in healthcare ERP system solutions. 

With a workforce from diverse backgrounds and cultures, we focus to evolve into an integrated healthcare system solution provider with an aim to …

Technical Support Executive

Views: 1684 | This job is expired 4 years, 4 months ago

Basic Job Information

Job Category : IT & Telecommunication
Job Level : Entry Level
No. of Vacancy/s : [ 10 ]
Employment Type : Full Time
Job Location : Thapathali, Kathmandu, Nepal
Offered Salary : Negotiable
Apply Before(Deadline) : Dec. 06, 2019 23:55 (4 years, 4 months ago)

Job Specification

Education Level : Higher Secondary (+2/A Levels/Ib)
Experience Required : Not Required
Other Specification

  • IT or Engineering background will be an added advantage
  • Language fluency is must
  • Excellent problem-solving skills
  • The capacity to work well within a team
  • Attention to detail
  • Logical thinking
  • Expert knowledge in how operating systems and software works
  • Interpersonal skills as you will regularly be in contact with colleagues and/or customers
  • The ability to priorities your workload
  • The capacity to clearly explain a technical problem to a customer/colleague
  • Outstanding listening and questioning skills
  • Willing to travel all over Nepal for the support as and when required
  • Support background in IT product and related services will be an added advantage
  • Must have two wheeler with valid license


Job Description

  • You are choose to provide after-sales support for software or businesses that specialize in providing customers with support and maintenance
  • Logging the queries of customers and employees
  • Analysis of call logs in order to discover any underlying issues or trends
  • Diagnosing and solving hardware or software faults
  • Testing and evaluating new technology
  • Performing electrical safety checks on the company’s computer equipment
  • Responding to call-outs in a timely fashion
  • Filed visit as a part of support and clients genuine requirements
  • Installation & configuration of a company’s computer hardware operating systems and applications
  • Maintenance and monitoring of computer networks and systems
  • Following instructions, either written or in diagram form, in order to set up a system or fix a fault


This job has expired.

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