Support Officer
MiDas Technologies
A Nepal based professionally managed company offering IT solutions to local as well as overseas clients. We offer you a unique combination of experience, knowledge, methodology and professional commitment that makes us the right choice for your business. Our continue success is a reflection of our primary focus- value, quality and commitment to the best possible customer service. As we develop new modules and update exisiting ones, we always ensure that our current customers remain our top priority. We are proud that our very first customer is still an important member of the MiDas family.

Support Officer

Views: 3022 | This job expired 2 months, 2 weeks ago

Basic Job Information

Job Category : Others
Job Level : Entry Level
No. of Vacancy/s : [ 10 ]
Employment Type : Full Time
Job Location : Thapathali, Kathmandu, Nepal
Offered Salary : NRs. 15,000.00 - 30,000.00 Monthly
Apply Before(Deadline) : Jan. 21, 2020 23:55 (2 months, 2 weeks ago)

Job Specification

Education Level : Intermediate
Experience Required : Not Required
Other Specification
  • Any background with basic computer know-how.
  • Language fluency is must
  • Excellent problem-solving skills
  • The capacity to work well within a team
  • Attention to detail
  • basic knowledge in how operating systems and software works
  • Interpersonal skills as you will regularly be in contact with colleagues and/or customers
  • The capacity to clearly explain a technical problem to a customer/colleague
  • Outstanding listening and questioning skills
  • Willing to travel all over Nepal for the support (traveling lovers are encouraged)
  • Support background in IT product and related services will be an added advantage

Job Description

  • You are choose to provide after-sales support for businesses that specialize in providing customers with support and maintenance
  • Analysis of call logs in order to discover any underlying issues or trends
  • Willing to work and learn new technology
  • Performing electrical safety checks on the company’s computer equipment
  • Responding to call-outs in a timely fashion
  • Filed visit as a part of support and clients genuine requirements
  • Installation & configuration of an applications and its orientation.

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