ThemeGrill

Software Companies

WordPress Developer (Technical Support)

Views: 1981|Published on: Jun 15, 2020

IT & Telecommunication

Mid Level

Full Time

Vacancy: 10

Kathmandu|

Experience: Not Required|

Not Disclosed

Job Description

Roles and responsibilities of this job

Respond to support questions about ThemeGrill themes, plugins and products
Provide general and technical support to users via Email, Chat, Support Tickets, and Forums
Gather feedback from customers and prepare the necessary documents
Collaborate with the developer's members to resolve issues and achieve better results
Testing and evaluating new technology
Other related duties as assigned

Company Benefits:

5 working days a week
Timely salary review
Bonus for the dedicated employees
Timely refreshment and outing programs
A Serene workplace with a friendly environment
We have inhouse Badminton court, Table Tennis, Carrom Board, DartBoard, and Chess to play and enjoy the break time
We provide Lunch, snacks, Tea and Coffees

Note: Due to current ongoing situation, candidates will be interviewed virtually and if selected, need to work from home until the situation gets better.

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:Not Required

Other Specification

Basic Knowledge of WordPress, Themes, Plugin anatomy, and WordPress
Basic understanding of HTML/CSS/JS and PHP
Excellent problem-solving skills
Language Fluency is must
The capacity to work well within a team
Logical thinking and attention to detail
Interpersonal skills as you will regularly be in contact with colleagues and/or customers
The ability to prioritise your workload
The capacity to clearly explain a technical problem to a customer/colleague
Outstanding listening and questioning skills
Support background in IT product and related services will be an added advantage

Note:

Freshers and Junior Level are also encouraged to apply

Skills Required

Required skills for this job

Problem Solving

Css

Wordpress

Logical Thinking

PHP

HTML

Salary

Offered financial and non-financial compensation for this job

Offered Salary:Not Disclosed

Applying Procedure

Click on Login to Apply to get the email address / external link to apply.

Note: You need to be a registered jobseeker to view the applying email address / external link.

Apply Before: Jun 30, 2020

About the organization

ThemeGrill

Software Companies

Basundhara, Nepal

ThemeGrill (themegrill.com) is one of the leading WordPress Themes/Plugins webshops in the world (yes, not just of Nepal). Our themes/plugins have been loved by people all around the globe. Currently, our Products empower more than 500,000 sites and get over 5000 plus downloads on a daily basis.

ThemeGrill is a team of the young and energetic people. Here, we not only work in a fun way but also help each other for the growth and development of an individual’s potential. So, if you are a young enthusiast desiring to take your career higher in the WordPress industry, ThemeGrill is the right place for you.

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