Global Service Travel

Travel Agents / Tour Operators

Ticketing Officer

Views: 2453|Published on: Oct 24, 2019

Hospitality

+1 more

Mid Level

Full Time

Vacancy: 2

Kathmandu|

Experience: More than or equal to 1 year|

Not Disclosed

Job Description

Roles and responsibilities of this job

Reporting to: CEO /Head of Department

Department: Inbound/outbound

Purpose of the position:

To coordinate with all the official ticketing procedures by providing the supplemental administrative supports and coordinate with all airlines and offices as per requirement.

Responsibilities and duties:

The Ticketing Officer is responsible for:

Book flight tickets for clients and customers in accordance with their requests
Book bulk tickets for package tours
Provide client with travel information and ticket booking details.
Organize, schedule and book traveling tickets in accordance with individual travel plans
Issue tickets and quote correct fares and tariffs, to maximize customer satisfaction and minimize customer complaints on a daily basis
Collect appropriate fares from customers upon delivery of travel tickets
Consulates and inform to other co- worker and make them update always
Deal with customer professionally and provide all relevant information if required and assist them on genuine way
Follow up the clients regarding their issuance of ticket and reminding the time schedule
Keep data of each and every client if they take any services related with the department
Dealing with payments like collecting and processing payments and forward to finance department
Keeping clients up to date with any changes and making alternative arrangements for customers
Coordinating all the staffs regarding the ticketing
Maintain files and control records of all clients to whom tickets are issued
Prepare and execute actions plans, which increase reservation sales and associated business
Any others specified by the Management
Handling the inquiries related to domestic and international air ticketing
Carry out all follow up procedures pertaining to customer travel, i.e. reconfirmation, rescheduling and reissuing of air tickets

Applying Procedure:

Interested candidates are required to send their updated resume to [email protected]

OR,

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:More than or equal to 1 year

Other Specification

Academic Qualifications:

Graduation/ Under Graduation

Work Experience:

Minimum 1 year of experience in the related field.

Essential skills, abilities and knowledge:

Positive attitude
Active listening
Enthusiastic
Essence of ownership
Pressure management
Good communication skills
Time management
Interpersonal
Maintaining office morale
Friendly, confident, cooperative and energetic
Masic typing and computer skills
Ability to perform basic mathematics
General knowledge of geography
Ability to work without close supervision

Salary

Offered financial and non-financial compensation for this job

Offered Salary:Not Disclosed

Applying Procedure

Click on Login to Apply and apply to this job via your jobseeker profile with easy apply process.

Note: You need to have merojob registered jobseeker profile to apply via your profile.

Apply Before: Nov 24, 2019

About the organization

Global Service Travel

Travel Agents / Tour Operators

Naxal, 2 Sagarmatha Complex

Global Service Travel Pvt. Ltd. specialized in outbound tour packages and come to be a haven that fosters the dreams of people to escape from the humdrum and monotony of their everyday lives to go somewhere far away, somewhere novel and somewhere beautiful, thereby revitalizing their senses, replenishing their spirits and rejuvenating their lives to start afresh again.