Technical Support Person

Views: 1386|Published on: Oct 15, 2020

IT & Telecommunication

+1 more

Entry Level

Internship

Vacancy: 4

Kathmandu|

Experience: Not Required|

NRs. 10,000 Monthly

Job Description

Roles and responsibilities of this job

Okhati is well funded and is growing at amazing rate. We have on average 3 customers on boarding every week. To support our growth, we are hiring numerous interns who would help our customer onboard and use our software to its best.

Your job would be to make sure that the client is given all the know-hows of the product and are able to use it easily.You are responsible for on boarding and supporting new customers and prospects.

We are looking for someone who enjoys visiting places and talking to people, and has a knack for teaching. Apart from training customers, you will also be expected to take part in sales visits along with the sales managers.

Duties

Configure the Okhati software as per customer requirements.
Help solve customer problems through our software.
Train customers and their teams on the day to day use and administration of the product.
Customer Support for all current clients.
Learn to not only teach the software but to eventually be able to sell it to prospects.

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:Not Required

Other Specification

Requirements

Freshers with can-do attitude are encouraged to apply as we select based on practical skills than anything else.
Good communication skills (written and verbal)
Analytical, problem-solving, and troubleshooting skills
Basic knowledge on the logic with which a software works
Soft skills to interact with customers over the phone or video call
Willingness to travel for work
Candidate should have two wheeler license and a laptop.

Salary

Offered financial and non-financial compensation for this job

Offered Salary:NRs. 10,000 Monthly

Applying Procedure

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Apply Before: Oct 22, 2020

About the organization

Okhati Solutions

Software Companies

Teku, Kathmandu

Okhati Solution is a legally established company in Nepal with its office in Teku, Kathmandu. The operations of the company spans to different parts of the world including Nepal, Finland, and India. Okhati was initiated by 4 Nepali individuals who live in Finland working in renowned IT & software companies for more than 10 years. They have dedicated most of their life in helping to integrate digital systems in various health organizations there and now have brought back their knowledge and expertise in to their home-country to introduce state of the art technology in Nepal.

The company currently employs 15 staffs in its head office in Kathmandu, Helsinki (Finland) and Mumbai (India).

Product/ Service:

Okhati App is a web based software that serves health institutions and health service providers likewise. Its functions include easy recording of patient data and medical history into a cloud-based system, appointment management system, time and resource management for health facilities as well as doctors, facilitating reporting systems, and other various features of a general electronic medical recording system.