A Leading ISP Company

Technical Support Executive

A Leading ISP Company

Technical Support Executive

A Leading ISP Company is looking for dynamic and competitive candidates for the following position:

Technical Support Executive

Views: 2094 | This job is expired 5 years, 3 months ago

Basic Job Information

Job Category : IT & Telecommunication
Job Level : Entry Level
No. of Vacancy/s : [ 10 ]
Employment Type : Full Time
Offered Salary : NRs. 15,000 - 17,000 Monthly
Apply Before(Deadline) : Aug. 02, 2020 17:30 (5 years, 3 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : Not Required
Professional Skill Required : Customer Relationship Management Spreadsheets
Other Specification
  • Demonstrate high level of Technical Knowledge.
  • Excellent communication and interpersonal skill.
  • Should have pleasing personality with proper phone etiquette.
  • Should compulsorily possess own vehicle with valid license.
  • Willing to work during off hours
  • Bachelors in BIM, Bscit

Job Description

  • Handle Customer Support by documenting, diagnosing and resolving issues
  • Interact with the customer to provide and process information in response to inquiries, concerns and request about services
  • Follow up and make scheduled callbacks to the customer when necessary
  • Analyze and evaluate support issues and patterns for escalation
  • Part time and Shifts Available

This job has expired.

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