Similar JobsPowered by Merojob AI
Deadline: Jan 07, 2026
Deadline: Dec 25, 2025
Deadline: Dec 27, 2025
Deadline: Jan 07, 2026
Deadline: Dec 25, 2025
Deadline: Dec 27, 2025
BlackBox Technologies
Source: Other Source
Full Time
|Job Description
Roles and responsibilities of this job
Responsibilities:
Our Tier 2 Technical Support Engineer will provide second level support with a focus on our EMEA&US
based customers. You’ll help pave the way as the knowledge source to our growing customer base, as
you will work to resolve our customers’ most pressing technical issues. You will apply your creativity and
innovative ideas that best support and create a lasting experience for our customers.
As part of your day-to-day, you’ll take ownership of customer cases and troubleshoot customers’ issues.
You will support our customers in making the most of our products. You will be taking on projects either
within/with other teams to create a company-wide impact.
Requirements:
● At least 3 years of experience in a similar role
● Technical experience supporting Linux-based products - Must
● Technical knowledge in Networking - L2/L3 - Must
● Composing SQL queries and working with Databases
● Industry experience in Cyber Security, particularly network security or application security is
required
● Web troubleshooting is preferred
● Cloud computing concepts is preferred
● Experience with enterprise customer accounts
● Working with Docker/Kubernetes-based environments is preferred
● Experience with Scripting languages (Bash, Python or equivalent) is preferred
● BS degree in CS or equivalent is preferred
● Enjoy working with customers using excellent communication and problem-solving skills
Job Specification
Required qualifications for this job
Skills Required
Required skills for this job
Applying Procedure
Click on Login to Apply to get the email address / external link to apply.
Note: You need to be a registered jobseeker to view the applying email address / external link.
Apply Before: May 17, 2024
About the organization
