Tech World Distribution Pvt. Ltd

Technical Engineer

Views: 3734|Published on: Nov 08, 2023

IT & Telecommunication

+3 more

Mid Level

Full Time

Vacancy: 1

Pako Newroad|

Experience: More than or equal to 2 years|

NRs. 30,000 - 50,000 Monthly

Job Description

Roles and responsibilities of this job

Bachelor Degree or above in Computer Science and Information Technology (Bsc.Csit),IT,Computer Engineer or Electrical Engineer.
Familiar with CCTV, Network, communications and IT related fields.
2+ Years of Professional Experience in technical support or related areas
Familiar with Microsoft-Office. The knowledge of Serial port sniffers, NCOM caught is a plus.
Should have knowledge above Photoshop and Illustrator.
Must have 2-wheeler with valid driving license.

Note: Experienced candidates on CCTV background are highly preferable.

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:More than or equal to 2 years

Other Specification

Provide technical support and resolutions on Hardware and Software related issue through phone or email.
Managing open support cases within the organization and finding a solution or workaround to maintain customer satisfaction.
Respond and solve technical problems.
Deliver new product and technical training to channel customers.
Cooperate with sales department to analyze the needs from customers and provide a complete project plan.
Field visit for providing technical support and troubleshoot the problem.

Salary

Offered financial and non-financial compensation for this job

Offered Salary:NRs. 30,000 - 50,000 Monthly

Applying Procedure

Click on Login to Apply to get the email address / external link to apply.

Note: You need to be a registered jobseeker to view the applying email address / external link.

Apply Before: Nov 19, 2023

About the organization

Tech World Distribution Pvt. Ltd

IT Traders is one of the leading and the growing IT company in Nepal. We have been able to take a wide coverage in the short period of time in the IT distribution sector. The company was established around 12 years ago and is located in the heart of the Kathmandu Valley. Our company has been providing the wide range of IT product (like laptops, desktops, printers, storage devices and many more) at the very reasonable price. We commit to provide quality products in the best and at the reasonable price. We have also won “Dell Reseller Award” in 2015. In 2016, we have also been a part of Dell Summit “SADMG”. Our company has a subsidiary company TECH WORLD DISTRIBUTION PVT.LTD which is an authorized distributor of DAHUA TECHNOLOGY for Nepal. DAHUA’s headquarter is located in China. DAHUA is one of the top securities and video surveillance company worldwide. As our subsidiary company TECH WORLD DISTRIBUTION PVT. LTD (TWD) is distributing the wide ranges of security solution all over the nation. In the very short span of time TWD has been able to successfully increase the market share leaving behind most of its top competitors. DAHUA promises to keep the city safe, convenient and comfortable to use in a smart way.

Vision

Our vision over the years is to be one of the best and most trusted IT companies in the nation by offering the wide range of products at a reasonable price and also to be the best among all IT companies.

Mission

Our mission is to provide genuine products at the best possible price by not compromising on after sales service.