Clusus Information Solutions

Information / Computer / Technology

Support and Implementation Engineers

Views: 1389|Published on: Aug 24, 2021

IT & Telecommunication

Mid Level

Full Time

Vacancy: 10

Jhamsikhel-2, Lalitpur, Nepal|

Experience: More than or equal to 3 years|

Not Disclosed

Job Description

Roles and responsibilities of this job

We are looking to recruit an Application Support & Implementation Engineer who will provide high-level onsite and remote IT technical liaison.

The Application Support & Implementation Engineer will be responsible for the full life-cycle of incidents and problems. The position will require close working with all teams in all levels of technical support and engineering.

Responsibilities

Implement and install solutions on the customer's test and production environments
Work onsite and offsite to troubleshoot and diagnose customer reported issues on the different levels of solutions (i.e. Database, Application, Network, Communication, and Integration Interfaces Levels)
Act positively and respond promptly to the customer’s requests/tickets
Prepare, review and ensure accuracy of technical documentation.
Conduct Preventive / Corrective Maintenance visits to customer sites physically or remotely
Perform any other job-related duties incidental to the work

Experience in one or more of below is a plus:

Cloud Computing, Virtualization Technologies, SAN and Storage, Network Infrastructure
Data Centers, High Availability & Disaster Recovery, Backup & Recovery Strategies
Knowledge in PKI Infrastructure and Certificate Authorities
Knowledge in database engines (PostgreSQL, MySQL, and NoSQL Databases)
Knowledge in server and client operating systems (Linux Distros, Windows)
Knowledge in web application servers (Jetty, Wildfly, JBoss)
Cloud-based Solution Infrastructure (Amazon, Azure, Google Cloud, DigitalOcean)
Cloud Infrastructure Tools (OpenStack, Kubernetes, S3, Docker)
DevOps Techniques and Skills including CI/CD

What we offer:

Competitive Salary Scale
Professional and International Work Environment
Dashain Festival Allowance
Medical Insurance
Employee Provident Fund and Gratuity
Citizen Investment Trust
5-days Workweek

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:More than or equal to 3 years

Other Specification

Bachelor's Degree in Information Technology, Engineering/Science, Computer application or any related field
Fresh graduates / Up to 3 years’ experience in a familiar field
Willing to travel abroad and work extra hours whenever needed
Knowledge in database engines (Oracle and MS-SQL)
Basic knowledge in operating systems (Linux and MS Windows)
Knowledge in application servers (Tomcat, WebLogic, and WebSphere)
Knowledge in Directory Services (AD & LDAP)
Excellent verbal, written, and interpersonal skills
Excellent team player
Excellent customer service skills
Attention to detail skills
Effective communication skills

Salary

Offered financial and non-financial compensation for this job

Offered Salary:Not Disclosed

Applying Procedure

Click on Login to Apply to get the email address / external link to apply.

Note: You need to be a registered jobseeker to view the applying email address / external link.

Apply Before: Sep 01, 2021

About the organization

Clusus Information Solutions

Information / Computer / Technology

Jhamsikhel-Lalitpur

Clusus Information Solutions is a leading provider of banking and payment solutions bestowing excellence and distinction to the Banking and Financial industry. Clusus Information Solutions specializes in offering mature Corporate Banking, cash Management and Treasury Management solutions that truly realize the corporate banking cycle.

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