Smart Telecom

Telecommunication

Smart Centre Supervisor

Views: 5765|Published on: Jun 04, 2019

Commercial / Logistics / Supply Chain

Mid Level

Full Time

Vacancy: 2

Bhaktapur, Kathmandu|

Experience: Not Required|

Not Disclosed

Job Description

Roles and responsibilities of this job

Monitor and co-ordinate the activities of the department / Centre
Taking ownership of customer’s issues and providing correct & timely resolution of the same
Schedules the task of the front office employee
Ensure great customer service at all levels
Motivate the employee to work in a team to achieve the organizational objectives
Evaluate the job performance of front office employee and fills their appraisals
Conduct training for new launched product and regular employee meeting and briefing
Handling complaints of the customer
Evaluate and obtain complete information to deal with service inquiry and product
Organize workflow
Provide regular feedback to concerned within the organization on regular intervals
Managing & taking ownership of Centre for smooth functioning
Fulfill all other duties based on business requirement

Applying Procedure:

Candidates fulfilling the criteria and interested in working with us can also send their updated CV/Resume to [email protected]

OR,

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:Not Required

Other Specification

Bachelors/preferable Master’s degree in Management with 3 to 5 years of experience in related field
Excellent communication skills
Strong motivational Skills
Planning and organizational skills
Ability to make decision when needed
Good language proficiency in English
Responsible for relationship building

Salary

Offered financial and non-financial compensation for this job

Offered Salary:Not Disclosed

Applying Procedure

Click on Login to Apply and apply to this job via your jobseeker profile with easy apply process.

Note: You need to have merojob registered jobseeker profile to apply via your profile.

Apply Before: Jun 24, 2019

About the organization

Smart Telecom

Telecommunication

Smart Telecom Private Limited (STPL) is the third largest and fastest growing mobile operator in Nepal.The company was established in July 1, 2008 and with the strong support of highly qualified team and valuable customers, STPL is highly motivated and is extending its network services all over Nepal with state-of-the-art technology. The company has already launched its 4G services in Kathmandu, Lalitpur, Bhaktapur, Pokhara.