Pivotech Nepal

Information / Computer / Technology

Sales Support Executive - Accounting Software

Views: 1663|Published on: Mar 21, 2025

Sales / Public Relations

+3 more

Entry Level

Full Time

Vacancy: 5

Pulchowk, Lalitpur|

Experience: Less than or equal to 1 year|

Not Disclosed

Job Description

Roles and responsibilities of this job

We are looking for a dynamic and customer-oriented Sales & Support Executive to promote and provide support for our accounting software. The ideal candidate will be responsible for acquiring new clients, handling inquiries, and ensuring smooth implementation and customer satisfaction.

Key Responsibilities

Identify and reach out to potential clients through various channels.
Conduct product demonstrations and explain the benefits of the software.
Understand customer needs and recommend suitable solutions.
Achieve sales targets and contribute to business growth.
Maintain relationships with existing clients for potential upselling opportunities
Provide technical and functional support to customers via phone, email, and on-site visits.
Assist clients with software installation, configuration, and troubleshooting.
Train clients on software usage and best practices.
Document and escalate technical issues to the development team when required.
Ensure a high level of customer satisfaction by addressing concerns effectively.

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:Less than or equal to 1 year

Required Age:More than or equal to 20 years

Other Specification

Qualifications & Requirements:

Bachelor Degree running in relevant field / +2 in management
Proven experience in software sales, IT support, or customer service are highly preferable.
Strong understanding of accounting software and financial management tools.
Excellent communication, presentation, and negotiation skills.
Problem-solving skills and ability to handle client queries effectively.
Proficiency in CRM tools, MS Office, and remote support tools.

Skills Required

Required skills for this job

Communication

Teamwork

Sales

Accounting

Time Management

MS Office Suite

Salary

Offered financial and non-financial compensation for this job

Offered Salary:Not Disclosed

Applying Procedure

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Apply Before: Mar 26, 2025

About the organization

Pivotech Nepal

Information / Computer / Technology

Pulchowk, Lalitpur, Bagmati Province, Nepal

Pivotech Nepal Pvt. Ltd. is business re-engineering company driven to analyze, design, restructure and implement the business process, operation and workflows to address distinctive challenges faced by business owners with the help of tailored technologies.

Pivotech Nepal Pvt. Ltd. stands as homegrown technology company based in Nepal, with its headquarters dedicated to addressing unique challenges faced by business owners through cutting-edge technological solutions. It aims to be a key player in helping businesses navigate and succeed in the evolving digital landscapes through technological innovation and tailored solution.