About the job

Key Responsibilities:

1. Customer Service:

• Greet customers warmly and ascertain their needs.
• Provide product information and answer customer queries.
• Handling customer complaints and concerns with professionalism and tact.

2. Sales:

• Meet or exceed sales goals and targets.
• Actively promote current sales, promotions, and loyalty programs.

3. Product Knowledge:

• Maintain in-depth knowledge of products and services offered.
• Stay updated on new arrivals and promotions.
• Provide detailed product demonstrations when necessary.

4. Store Maintenance:

• Ensure the store is clean, organized, and well-stocked.
• Arrange merchandise displays to attract customers.
• Perform inventory checks and restock shelves as needed.

5. Team Collaboration:

• Work collaboratively with team members to achieve store objectives.
• Participate in team meetings and training sessions.
• Provide support to colleagues as needed.

6. Administrative Tasks:

• Assist with opening and closing procedures.
• Maintain accurate records of sales and customer transactions.