Hotel Ambassador

Hotels / Resorts / Restaurant

Restaurant Manager

Views: 1219|Published on: Jan 22, 2025

Hospitality

Senior Level

Full Time

Vacancy: 1

Lazimpat-02, Kathmandu|

Experience: More than or equal to 5 years|

Not Disclosed

Job Description

Roles and responsibilities of this job

Job Summary:
We are seeking a skilled, innovative and experienced Restaurant Manager to join our team. In this role, you will be responsible for overseeing the food and beverage operations of our hotel. The goal is to maximize sales and revenue through customer satisfaction and employee engagement. You will report to the F&B Manager/Director and work closely with other members of the management team.

Responsibilities:

Manage all aspects of the F&B and day-to-day operations, including menu creation, ordering, inventory management, budgeted guidelines, and staff scheduling
Manages and ensures proper preparation, including set-up of tables, chairs, linens, table settings, glassware, etc.
Create and implement food and beverage menus that meet guest preferences
Ensure compliance with health and safety regulations and maintain a clean and safe environment
Make rounds of all food and beverage outlets to ensure guest needs are met
Identify guest’ needs, respond proactively to all of their concerns, and continuously make necessary improvements
Train and supervise staff, including servers, bartenders, and all F&B staff
Conduct performance reviews and provide constructive feedback to team members.
Address customer complaints, concerns, and feedback in a professional and timely manner.
Monitor customer satisfaction levels and take steps to improve service where necessary.
Confirms that all service staff is in proper uniform and adhere to the appearance standards
Create and maintain relationships with vendors and suppliers
Preserve excellent levels of internal and external guest service
Develop and implement strategies to increase revenue and improve customer satisfaction
Monitor and analyze sales data to identify trends and opportunities for improvement
Work with other members of the management team to ensure the overall success of the restaurant/hotel
Report on management regarding sales results and productivity

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:More than or equal to 5 years

Other Specification

Requirements:

Bachelor degree in hospitality management or a related field
Minimum of 5 years of experience in food and beverage management
Flexibility to work until closing time and during evenings, weekends, and holidays.
Strong leadership and interpersonal skills
Excellent communication and customer service skills
Ability to work well under pressure and manage multiple priorities
Proficient in Microsoft Excel, Word, IDS and other computer applications
Knowledge of food and beverage regulations and safety standards
Positive attitude and willingness to learn

Skills Required

Required skills for this job

Work Under Pressure

Team Management

Customer Service

Team Leadership

Financial Management

Operational Management

Attention to Detail

Salary

Offered financial and non-financial compensation for this job

Offered Salary:Not Disclosed

Applying Procedure

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Apply Before: Feb 06, 2025

About the organization

Hotel Ambassador

Hotels / Resorts / Restaurant

Lazimpat, Kathmandu, Nepal

Hotel Ambassador is a four-star hotel at the heart of Kathmandu. Located in one the most vibrant areas of Kathmandu (Lazimpat), it is an ideal choice for guests who want to experience everything great that the city has to offer, without having to venture too far.

Hotel Ambassador by ACE Hotels is looking for dynamic & energetic personnels to join its growing team.

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