WorldLink is the largest broadband service provider in Nepal employing over 5,000 people and connecting over 950000 households over its own nation-wide, state-of-the-art optical fiber network. Today, over 3.4 million netizens use WorldLink to access the Internet, representing around one-third of all active Internet users in the country. Around 1.75 million TV viewers use WorldLink’s IPTV services to watch live TV and video-on-demand entertainment. Established in 1995, WorldLink is a rare success story of patience, perseverance and persistence in Nepal. As a result, WorldLink has attracted the largest foreign private equity investment in Nepal, with investments from BII and Dolma Fund.

Repair Technician

Views: 510 | Apply Before: 3 days, 7 hours from now

Basic Job Information

Job Category	:	IT & Telecommunication > H/W Installation/ Maintenance, Switching/ Router
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 2 ]
Employment Type	:	Full Time
Job Location	:	Lalitpur Kusunti
Offered Salary	:	Not Disclosed
Apply Before(Deadline)	:	Apr. 19, 2025 23:55 (3 days, 7 hours from now)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than 3 years
Professional Skill Required	:	Supervision Switching Configuration Routing Troubleshooting

Other Specification

Bachelors in IT with at least 3 years of experience in related field.
Ability to analyze issues, identify root causes, and implement effective solutions.
Excellent verbal and written communication skills.
Ability to prioritize tasks, manage time effectively, and meet deadlines.
Ability to work accurately and meticulously, ensuring quality workmanship.
Ability to provide excellent customer service and build positive relationships.

Job Description

Identify & Troubleshoot issues of Network switches, ONU, STB, remotes, adaptors, wireless devices, Access point, etc.. including its hardware, software, and connectivity problems.
Perform component-level repairs on ONU & STB, Network switches, remotes, adaptors, circuit boards.
Replace faulty capacitors, resistors, ICs, transistors, power supply units, LAN ports, and fiber connectors Perform repair, maintenance, and replacement of faulty parts to restore functionality.
Configure devices and test them for proper operation, ensuring they meet performance standards. Use diagnostic tools (multimeter, oscilloscope, logic analyzer, etc.) to pinpoint defective components.
Maintain accurate records of all repairs, replacements, and configurations performed, including the causes of failure and solutions applied.
Work closely with other technical teams and departments to resolve devices issues and ensure customer satisfaction.
Conduct regular inspections of repaired mention devices to ensure they meet quality standards before they are returned to branches/ warehouse or put into service.
Monitor and manage parts inventory, ensuring that necessary components are available for repairs.
Keep up to date with the latest technologies and trends in mention devices, including firmware updates and software patches.