• Track project progress; identity, report, and resolve issues and risks to launch initiatives on time and smoothly
• Drive collaboration and positive relationships between functions within Daraz to meet common business goals
• Identify skill gaps, work on skill and capabilities development plans, and execute such plans to enhance team members' knowledge, skill, and abilities across the departments
• Actively coordinate with our international team to devise impactful projects, exchange learnings, and execute
• Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and customer representatives
• Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees and customers
• Develops unique training programs to fulfill workers’ specific needs to maintain or improve job skills.
• Creates and/or acquires training procedure manuals, guides, and course materials
• Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos
• Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements
• Assesses training materials prepared by instructors
• Evaluates program effectiveness through assessments, surveys, and feedback
• Maintains knowledge of the latest trends in training and development
• Prepares and implements training budget; maintains records and reports of expenses.

Requirement

• Minimum Bachelors’ Degree with minimum 2 years experience in learning and development and preferably in operations/logistics/supply chain/e-commerce/project management 
• Proactive and able to work both independently and within a team
• Proven negotiation skills, influencing abilities, and strong numerical and analytical ability Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions
• Demonstrated ability to excel in fast-paced, changing, and ambiguous environments and work under high pressure 
• Working knowledge in Excel and MS Office package 
• Ability to mentor, coach, and act as a knowledge resource to other employees 
• Good organizational skills including prioritizing, scheduling, time management, and meeting deadlines

Importantly, we look for someone who will live by our values that define everything we do:

• Continuously Innovative
• Generosity of Spirit
• Deliver on our Promise
• Make It Personal

Benefits

• An international working environment in a start-up setting, and the unique opportunity to learn from industry leaders, including Lazada and Alibaba teams
• Work closely with country and group level management to build e-commerce in Nepal
• Hands-on experience in leading a team and growing a business
• Five days working week (Monday to Friday)
• Benefit Package: Social security fund, fuel expenses, employee discount voucher, mobile top-ups and data pack, accidental insurance, medical insurance, Full annual health check-up