A Hotel in Manang

Operation Manager

Views: 1334|Published on: Feb 06, 2024

General Mgmt. / Administration / Operations

Senior Level

Full Time

Vacancy: 1

NAGARNJU -2, KATHMANDU, Manang|

Experience: More than or equal to 3 years|

Not Disclosed

Job Description

Roles and responsibilities of this job

A mountain lodge situated in Manang invites application from qualified candidate for the position of Operation Manager. The potential candidate is expected to carry out overall Operation & Management of the lodge.

Placement : Stationed will be at mountain Lodge for at least 6 months of the year.
Academic Qualification : Hospitality Degree /Diploma or higher in the similar field
Experience : Prior experience in the Hospitality Industries such as Hotel or Resort
Salary : Negotiable/Performance based.

Responsibilities and Duties

Guest Services:

Ensure exceptional guest experiences by maintaining high standards of customer service.
Handle guest inquiries, requests, and complaints promptly and professionally.
Monitor guest feedback and implement necessary improvements to enhance guest satisfaction.

Staff Management:

Recruit, train, and supervise lodge staff members, including front desk staff, housekeeping, maintenance, and other personnel.
Schedule staff shifts and manage payroll to ensure adequate coverage while optimizing operational costs.
Foster a positive work environment and provide ongoing support and coaching to staff members.

Operations Management:

Oversee day-to-day lodge operations, including check-in/check-out procedures, reservations, room assignments, and inventory management.
Coordinate with housekeeping and maintenance teams to ensure cleanliness, safety, and maintenance standards are met throughout the lodge.
Monitor and manage lodge expenses, budgets, and financial performance in collaboration with the management team.

Administrative Duties:

Maintain accurate records and documentation related to guest reservations, financial transactions, and employee records.
Prepare reports on lodge performance, including occupancy rates, revenue, and guest satisfaction metrics.
Assist in developing and implementing policies, procedures, and protocols to enhance operational efficiency and guest experiences.

Health and Safety Compliance:

Ensure compliance with health, safety, and sanitation regulations to provide a safe environment for guests and staff.
Implement and enforce emergency procedures and protocols to respond effectively to any incidents or emergencies.

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:More than or equal to 3 years

Skills Required

Required skills for this job

Communication

Time Management

Team Management

Interpersonal Skills

Organizational

Salary

Offered financial and non-financial compensation for this job

Offered Salary:Not Disclosed

Applying Procedure

Click on Login to Apply to get the email address / external link to apply.

Note: You need to be a registered jobseeker to view the applying email address / external link.

Apply Before: Feb 15, 2024

About the organization

A Hotel in Manang

Why Create a Profile?

Get Personalized Job Recommendations
Apply Faster with Saved Details
Showcase Your Skills to Top Employers

Stand out and boost your chances of getting hired!

Similar JobsPowered by Merojob AI

A Hotel in Manang

Operation Manager

About the organization

A Hotel in Manang

Why Create a Profile?

Similar JobsPowered by Merojob AI

General Manager

HR and Admin Assistant

Waiter / Waitress

Country Manager

FOR JOBSEEKER

FOR EMPLOYER

ABOUT US

CONTACT US

A Hotel in Manang

Operation Manager

About the organization

A Hotel in Manang

A Hotel in Manang

Operation Manager

About the organization

A Hotel in Manang

Why Create a Profile?

Similar JobsPowered by Merojob AI

General Manager

HR and Admin Assistant

Waiter / Waitress

Sales and Marketing Coordinato...

Country Manager

FOR JOBSEEKER

FOR EMPLOYER

ABOUT US

CONTACT US

A Hotel in Manang

Operation Manager

About the organization

A Hotel in Manang