• Handle the end-to-end loan application process, from preparation to submission and settlement. Ensure all required documentation is complete, accurate, and submitted in a timely manner.
• Act as the primary point of contact between brokers, clients, lenders, solicitors, and conveyancers. Facilitate clear and consistent communication to provide clients with the smoothest and most convenient service. Offer timely updates and guidance to clients on required documents and timelines, addressing queries promptly.
• Take full ownership of assigned responsibilities, maintaining accountability for the progress and quality of loan applications. Proactively resolve any issues that arise during the loan process to ensure a seamless client experience.
• Work closely with brokers and credit analysts to ensure a smooth service experience. Collaborate with internal and external stakeholders to ensure the timely processing of loan applications.

What We Offer:

• Professional Development: Training and mentorship from experienced professionals in the industry.
• Growth Environment: A culture that fosters continuous learning, improvement, and career development.
• Collaborative Team: Work within a close-knit, supportive team where your contributions directly impact service delivery and client satisfaction.

If you are a detail-oriented professional with a passion for ensuring a smooth loan processing experience, we invite you to apply and become a key part of our team.