Jr. Leads Officer

The Leads Officer will play a pivotal role in managing client onboarding, maintaining high standards of customer service, and ensuring the accuracy and efficiency of the admissions process. This role requires a proactive approach to client management, strong organizational skills, and a commitment to fostering positive client relationships.

Key Responsibilities

• Providing counsel and information regarding the visa/admission application process to applicants.
• Understanding the requirements of different visa/admission categories.
• Organizing and managing relevant documents and paperwork.
• Answering any queries and providing support for visa/admission-related matters.
• Performing administrative duties such as filing, scanning, and organizing documents.
• Remaining up-to-date with the latest visa/admission policies.
• Creating and maintaining an accurate and well-structured filing system.
• Managing the update of visa/admission records in the system.
• Ensuring clients comply with the terms and conditions of the visa/admissions.
• Ensuring accuracy when assisting with the coordination, issuance, and handling of visas/admissions.
• Advising and guiding applicants through the visa/admission application process.
• Keeping up-to-date with current visa/admission rules and regulations.
• Organizing and managing documents and other paperwork in an organized manner.
• Providing excellent customer service to clients.

Note: Working hours are from 6 AM to 3 PM.