Viridian Tech Private Limited

Information / Computer / Technology

IT Support Specialist

Views: 874|Published on: Sep 13, 2022

IT & Telecommunication

+4 more

Mid Level

Full Time

Vacancy: 1

Shorakhutte, Hybrid|

Experience: More than or equal to 2 years|

NRs. 15,000 - 20,000 Monthly

Job Description

Roles and responsibilities of this job

Main Tasks and Responsibilities:

Installing and configuring computer hardware, software, systems, networks, etc.
Monitoring and maintaining computer systems and networks and ensuring users get the maximum benefit from them
Responding promptly to service issues and requests
Providing technical support across the company
Setting up accounts or systems for new users along with assisting with resolving issues
Repairing and replacing equipment or technology and testing/evaluating it as necessary
Troubleshoot system and network problems, diagnosing and solving hardware or software faults
Provide support, including procedural documentation and relevant reports, and diagnostic tests.
Rapidly establish a good working relationship with customers and other professionals, such as software developers
Maintaining databases and ensuring system security.
Keeping track of technological advancements and trends in IT support.
Making others familiar with the current trend and technologies.
Guiding the company to transition into the digital platform.

Qualification Required

Minimum bachelor's degree in Computer Science, Information Technology or other relevant fields
Preferably two years or more of demonstrated experience
Exceptional ability to provide technical support and resolve queries.
In-depth knowledge of computer hardware, software, and networks.
Ability to determine IT needs and train end-users.
Ability to express ideas clearly and concisely in both oral and written forms
A technical, logical thought process
An ability to stick to strict deadlines and to prioritize and delegate accordingly
A keen eye for detail

No salary bar for qualified candidates.

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:More than or equal to 2 years

Skills Required

Required skills for this job

Problem Solving

Multitasking

Time Management

Salary

Offered financial and non-financial compensation for this job

Offered Salary:NRs. 15,000 - 20,000 Monthly

Applying Procedure

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Apply Before: Sep 23, 2022

About the organization

Viridian Tech Private Limited

Information / Computer / Technology

Sorhakhutte, Kathmandu

We are a Digital Consulting & Engineering Firm offering end-to-end software solutions to Enterprises, ISVs, Digital Agencies, and Startups. We are a team of professionals who have expertise in the latest innovative technologies and are capable of delivering state-of-the-art solutions for every business-specific need. Owing to our optimized and result-oriented IT solutions we have helped many organizations as their valuable technology partners, to scale up the ladder of success. With 5+ years in the industry, we boast a team of well-grounded developers, designers, and professionals that is what makes us superior.