Information Technology Help Desk Analyst

MK computer store

Source: Other Source

Views: 414|Published on: Sep 03, 2024

IT & Telecommunication

Mid Level

Full Time

Vacancy: 1

Banepa, Bāgmatī, Nepal|

Experience: Not Required|

Job Description

Roles and responsibilities of this job

About the job

Role Description

This is a full-time Information Technology Help Desk Analyst role at MK computer store located in Banepa, with flexibility for some remote work. The role involves providing technical support and assistance to users, troubleshooting hardware and software issues, configuring computer systems, and maintaining documentation of help desk inquiries and resolutions.

Qualifications

Strong knowledge of IT systems, hardware, and software
Excellent problem-solving and communication skills
Ability to work in a fast-paced environment and provide timely technical support
Experience with Help Desk or IT support is a plus
Certifications in IT or related field are beneficial

Job Specification

Required qualifications for this job

Required Education Level:Other

Required Experience:Not Required

Skills Required

Required skills for this job

Communication

Analytical Skills

Information Technology

Computer Hardware Troubleshooting

Help Desk Support

Applying Procedure