Information Desk Clerk- Dental Care

We Care Health Center is seeking a motivated Information Desk Clerk to join our dental care team. As a mid-level member of our organization, the ideal candidate will possess excellent communication and customer service skills, as well as a strong understanding of dental care procedures and terminology.

Key Responsibilities:

• Greet and assist patients and visitors at the dental care information desk
• Answer phone calls and respond to inquiries in a professional and timely manner
• Schedule appointments for patients and coordinate with dental care providers
• Maintain accurate and organized patient records and information
• Educate patients on dental care procedures, services, and payment options
• Collaborate with other departments to ensure smooth patient flow and efficient operations
• Handle patient complaints and concerns with empathy and provide appropriate solutions
• Stay updated on industry trends and advancements in dental care to provide accurate information to patients
• Perform other administrative duties as assigned by the dental care supervisor.

Qualifications:

• High school diploma or equivalent; associate's degree preferred
• Minimum of 2 years of experience in a dental care setting
• Strong knowledge of dental care procedures, terminology, and insurance plans
• Excellent communication and customer service skills
• Proficiency in computer systems and electronic health records
• Ability to multitask and work in a fast-paced environment
• Detail-oriented with strong organizational skills.

If you are a motivated candidate with a passion for providing exceptional patient care, we encourage you to apply for this position at We Care Health Center. Join our team and make a positive impact on the lives of our patients!