Hub Associate

Daraz

Source: Other Source

Views: 598|Published on: Jan 09, 2025

General Mgmt. / Administration / Operations

Entry Level

Full Time

Vacancy: 1

Janakpur, Nepal|

Experience: More than or equal to 1 year|

Job Description

Roles and responsibilities of this job

About the job

Job Description

Manage the daily operations of all of the hubs.
Conduct regular standup meetings and training session with the DEX heroes regarding delivery SOP, failed delivery reason tagging and ground issue faced by DEX heroes.
Closely monitoring the performance of DEX heroes via dashboard
Customer handling and issue resolution
Financial Reconciliation and package reconciliation
Maintain Daily inhouse record of pending shipment held at hubs
Communicate daily with feeding facilities to ensure a proper plan is set
Optimize member experience by managing flow throughout the hub
Serve as a leader of Daraz Culture and Values at the hub

Requirements