General Description: Resident Manager will oversee daily activities in property including all departmental functions, cost and their efficiency. 

Job Roles and Responsibilities:

• Oversee the entire operations and departments of the resort. Be the point of contact for the resort.
• Resolving on-site issues at the resort (relating to guests, safety, employees or the property) among many other duties. 
• Oversee quality, maintenance and appearance of the property.
• Manage the resort team staff. This also includes training, handling grievances and duty roster. 
• Setting a good example of service excellence and ensure guest satisfaction.
• Actively promote resort among local business entities. 
• Understands company values and fosters teamwork to achieve company goals.
• Respond to emergencies and crisis handling
• Deal with potential security problems and safety hazards.

Requirements and Qualification:

• Bachelor’s degree in Hotel Management/ Travel & Tourism 
• Must have sound knowledge of hotel operations and relevant experience in similar position (+2 years’ experience)
• Excellent leadership, communication and interpersonal skills
• Good problem solving and analytical skills
• Strong working knowledge of Microsoft Package (excel, word, power point and outlook)
• Passion for customer service. 
• Must be willing to relocate to Chitwan.

To Apply

Interested and qualified candidates are requested to apply with an updated CV [email protected] with “Resident Manager” as the subject line by 12th January 2022. Only shortlisted candidates will be informed for further assessment and interview. Telephone inquiries will not be entertained.

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