SkyPark Restaurant Cafe
Hotels / Resorts / Restaurant

SkyPark Restaurant. Cafe
By: AI-LA Lounge & Bar

With 360 eyeshot of Kathmandu valley, SkyPark is situated at a famous and beautiful place called Bhainsepati with rooftop restaurant assembled to run away from chaos with the grace of finger licking foods and exotic drinks.

Guest Relation Officer

Views: 845 | This job is expired 5 years, 11 months ago

Basic Job Information

Job Category	:	Hospitality
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Kathmandu
Offered Salary	:	NRs. 25,000 Monthly
Apply Before(Deadline)	:	Nov. 15, 2019 23:55 (5 years, 11 months ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than or equal to 3 years

Other Specification

Must be a BHM graduate
Minimum 3 to 4 years of working experience
Smart, good looking, creative, proactive, service and result oriented
effective communicator
Ability to lead the respective department with target oriented performance
Females are mostly preferred

Job Description

Provide upscale guest service experiences for clients throughout their stay
Ensure clients are properly greeted upon their arrival
Promptly address guests’ requests; actively listen to and resolve complaints
Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services
Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns
Promote all hotel amenities, conveniences and programs offered
Manage guest relations team (including Receptionists and Transfer Staffs) to ensure we comply with all standards and operating procedures
Analyze customer feedback from Lounge guestbook and online reviews and suggest ways to improve ratings
Recommend local tourist spots, activities during stay, including places to shop and sight-seeing
Establish friendly relationships with regular Lounge clients

Lunch & Dinner will be provided by the Restaurant

This job has expired.

Similar Jobs