University Portal

Immigration & Education Consultancy

Front Desk Representative

Views: 3452|Published on: Nov 14, 2024

Secretarial / Front Office / Data Entry

+1 more

Mid Level

Full Time

Vacancy: 1

33/35 Kumari Marg- 3, Dillibazar, KMC 30|

Experience: More than or equal to 1 year|

NRs. 18,000 - 20,000 Monthly

Job Description

Roles and responsibilities of this job

UniPort helps students go to the United States through webinars, online university/program finder, and US-trained counsellors.

And you will be our first impression.

How you dress, communicate, and follow up will set expectations for all of us. Given that we know we are doing something different in the higher education market, we are looking for front desk officers who are a notch above the crowd.

Personal Traits

As your main task is to create a positive first impression, we expect you to have excellent communication skills in person, on the phone, or on social media channels. Also, since you will mainly be dealing with 19-year-olds, students will probably eat you up for lunch if you are not assertive.
UniPort handled 1500+ students in 2022. And they ask you things that you will need to learn about. If you quickly lose your cool in stressful or unfamiliar situations, this position is probably not for you.
We are a fast-growing organization, and in 2 years, we have already helped 180+ students get their US visas. Join us with a growth mindset, and we will ensure you rise up the ranks quickly. Just don't be afraid of making mistakes.

Skill Set

An essential skill for this position is that you instinctively understand that customers are gods. Couple that with a neat and professional sense of dressing up and a good command of the English language, and you are halfway to getting hired.
You will work with Google Docs / Sheets, HubSpot CRM, and MS Excel a lot. While we can teach you about HubSpot, we expect you to have a working knowledge of Google Docs/Sheets and MS Excel.
You will be working with all departments (academic / counselling/marketing) regarding student communication. As such, while time management skill is necessary, having some knowledge of higher education in the United States will be a huge bonus.

Job and Growth Description

You will coordinate walk-ins, IELTS test prep bookings, and all kinds of student follow-ups, from meeting scheduling to attendance issues, and help accounts with billing and reporting.
As a fast-growing organization, there are a lot of opportunities to rise quickly at UniPort. Your next stop? Documentation Officer.

Job Specification

Required qualifications for this job

Required Education Level:Higher Secondary (+2/A Levels/IB)

Required Experience:More than or equal to 1 year

Skills Required

Required skills for this job

Management

Time Management

Customer Service

Organizational

Salary

Offered financial and non-financial compensation for this job

Offered Salary:NRs. 18,000 - 20,000 Monthly

Applying Procedure

Click on Login to Apply to get the email address / external link to apply.

Note: You need to be a registered jobseeker to view the applying email address / external link.

Apply Before: Nov 14, 2024

About the organization

University Portal

Immigration & Education Consultancy

33/35 Kumari Marg-6, Dillibazar, KMC 30, Kathmandu

UniPort is a education counseling company that helps students get into American and Canadian universities of their choice.

With UniPort, students can get genuine information about US and Canadian universities through webinars, online university and program finder, and counselors who studied in the United States. The big idea is to increase the chances of getting a visa by making sure that the students understand the application process, get scholarships and enroll in programs/universities that are a good fit. At UniPort we believe you can do it!

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