Front Desk Officer

Presidential Graduate School

Source: Other Source

Views: 715|Published on: Jul 24, 2024

Secretarial / Front Office / Data Entry

Mid Level

Full Time

Vacancy: 1

Bhaktapur|

Experience: Not Required|

Job Description

Roles and responsibilities of this job

About the job

We are seeking a meticulous and proactive Front-Desk Officer to join our team. The Front-Desk Officer will be responsible for managing incoming calls, visitors, and inquiries with the utmost professionalism and efficiency. This role requires excellent communication skills, attention to detail, and the ability to handle various tasks simultaneously.

Responsibilities

Manage phone calls and visitors, directing them appropriately and maintaining detailed logs for reference.
Monitor student attendance, providing daily reports to program management and offering counseling as needed.
Disseminate information about college programs, guiding visitors to relevant departments for assistance.
Assist with admissions processes, including organizing exams and paperwork, while ensuring confidentiality.
Coordinate appointments for external parties with management or department heads.
Maintain accurate records in student and college management systems, including attendance and inquiries.
Supervise and guide supporting staff, ensuring smooth operations at the front desk and upholding discipline for a professional atmosphere.
Respond promptly to inquiries and issues from students, faculty, and staff, demonstrating problem-solving skills.

Qualifications

Bachelor's degree.
Proven experience in a similar role, preferably in an educational institution.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Excellent customer service and relationship-building skills
Proficiency in MS Office and relevant software applications.
Ability to maintain confidentiality and handle sensitive information with discretion.

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:Not Required

Skills Required

Required skills for this job

Professional Skills

Applying Procedure

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Apply Before: Aug 06, 2024

About the organization

Presidential Graduate School

Based in New Baneshwor, Kathmandu, the Presidential Graduate School is an academic institution founded in 2011 AD, aiming to be a model center for quality education in Nepal. Affiliated with Westcliff University, USA, Presidential is committed to promoting excellence in education through innovative managerial philosophies rather than replicating received knowledge. Presidential is driven by an unwavering commitment to inspire and empower individuals to become responsible managers, entrepreneurs, leaders, and researchers in various Management and Information Technology fields. This commitment is reflected in Presidential's initiative to bring home and confer international degrees in Business and Information Technology, addressing concerns about the exodus of bright minds seeking foreign degrees. The school actively seeks to enhance critical thinking and decision-making skills through practical, research-based, and innovative academic programs. Presidential is dedicated to contributing to the nation's development by promoting entrepreneurship through innovation and creating employment opportunities for aspiring individuals domestically.

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